Data Center Engineering Operations Technician , DCC Communities

Amazon - Hilliard, OH

Full-time - Entry Level

Hilliard, OH

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Data Center Engineering Operations Technician at Amazon Data Services, Inc. is responsible for maintaining and operating critical infrastructure systems within data centers. This role involves monitoring and troubleshooting electrical and mechanical equipment to ensure reliability and availability, supporting the operations of some of the world's most powerful data centers. The technician will work closely with a diverse team to implement new technologies and practices, contributing to the overall efficiency and safety of the data center operations.

Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).
• Perform rack installs and rack decommissioning within internal SLA.
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Technical writing to support change management program.
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion.
• On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.

Requirements

• High school diploma or equivalent.
• Technical (Military/Trade School) training or 1+ years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry.
• 1+ years of electrical or mechanical experience.
• 1+ years' experience with Microsoft Office products (including Excel, Word and PowerPoint).
• AWS Infrastructure Services knowledge.

Nice-to-haves

• Experience with AWS Infrastructure Services.
• Knowledge of fire/life safety equipment.
• Familiarity with building automation systems.

Benefits

• Work-life balance initiatives.
• Mentorship and career growth opportunities.
• Inclusive team culture with employee-led affinity groups.