Data Center Engineering Operations Technician

Amazon - Boardman, OR

Full-time

Boardman, OR

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Engineering Operations Technician (EOT) role at AWS involves maintaining and operating critical infrastructure systems within data centers to ensure their reliability and availability. This position requires hands-on work with electrical and mechanical equipment, performing preventative maintenance, troubleshooting, and supporting various operational tasks. EOTs collaborate with diverse teams to implement new technologies and practices, contributing to AWS's reputation as a leader in cloud computing.

Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• Work schedule changes depending on specific site needs, with shifts up to 12-hours and possible on-call rotations
• Support more than one location/site as needed.

Requirements

• Technical (Military/Trade School) training or 2+ years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry
• 2+ years of electrical or mechanical experience
• 2+ years' experience with Microsoft Office products (including Excel, Word and PowerPoint)
• High school or equivalent diploma

Nice-to-haves

• 4+ years of Data Center Engineering experience
• Associates or Bachelor's Degree

Benefits

• Mentorship & Career Growth
• Work/Life Balance
• Diverse Experiences
• Inclusive Team Culture