Amazon - New Carlisle, IN
posted 4 months ago
Amazon is seeking an energetic and detail-oriented individual to join our Data Center Engineering Operations Team in New Carlisle, IN. This dedicated team is responsible for maintaining the critical physical infrastructure that supports Amazon Web Services (AWS). The Data Center Engineering Operations Technician (EOT) plays a vital role in ensuring that the data center's mechanical, electrical, and plumbing (MEP) systems operate at 100% availability while providing first-class customer service to internal teams and groups within the data centers. The EOT is tasked with operating and maintaining all electrical, mechanical, and fire/life safety equipment within the data center, ensuring that mission-critical servers maintain better than 99.999% uptime. Additionally, the EOT will drive innovation and work towards reducing operational costs in the facilities. Key responsibilities include supervising contractors performing servicing or preventive maintenance, operating and maintaining mechanical and electrical equipment, performing root cause analysis of equipment failures, troubleshooting facility and rack-level events within internal service level agreements (SLAs), and ensuring adherence to safety procedures during work. The EOT will also take daily operational readings of all mechanical and electrical equipment and utilize internal Computerized Maintenance Management Systems (CMMS) to manage building workflows. The role requires the ability to work a 12-hour shift, rotating between 3 to 4-day work weeks, and involves various physical demands such as walking on uneven terrain, working at heights, and lifting heavy objects. The ideal candidate will have technical training or equivalent experience in a relevant industry, with a strong background in electrical or mechanical systems. Amazon values diversity and inclusion in the workplace and encourages individuals from all backgrounds to apply. The company is committed to providing a supportive environment that fosters bold ideas and empowers employees to take ownership of their work.