Data Center Facilities Technician 2

Centersquare Software - Elk Grove Village, IL

Full-time - Entry Level

Elk Grove Village, IL

About the position

The Centersquare Facilities Technician 2 position is responsible for supporting the monitoring, troubleshooting, and maintenance of both electrical and mechanical infrastructure within a data center operating in a 24/7 mission-critical environment. This role requires participation in an on-call rotation for emergency response and may involve evening and weekend work.

Responsibilities

• Support the maintenance and repair of mechanical and electrical infrastructure per manufacturers' recommendations and corporate specifications.
• Identify and troubleshoot the root cause of problems.
• Perform and execute necessary building rounds throughout the data center and property as directed to ensure the integrity of the site.
• Assist and perform the verification of customer installation activities.
• Work with or provide oversight of contractors and service providers in the data center as appropriate.
• Ensure facilities systems data integrity.
• Monitor building management systems and other automated tools and applications to ensure operational efficiencies and compliance with service level agreements (SLAs).
• Provide on-call support and emergency response as required.
• Perform assigned tasks as part of a project team.
• Respond to both internal and external work requests within a timely manner delivering a high level of support.
• Understand, comprehend, and implement method of procedures (MOPs).
• Lift hardware or equipment up to and more than 50 pounds.
• Stand, bend, and kneel as needed to perform tasks.

Requirements

• High School Diploma or equivalent required.
• Technical certification(s) in critical facilities or data center field preferred.
• 2 years of mission critical facilities operations experience preferred.
• Operational experience with data center critical infrastructure equipment (i.e., switchgear, generators, UPS, PDU, Chillers, RTU, CRAH/CRAC, Chilled Water systems, and VESDA).
• Ability to work independently with minimal supervision.
• Excellent organizational and communication skills.
• Ability to pass security clearance and/or background check via government or similar agency may be required.

Nice-to-haves

• Technical certification(s) in critical facilities or data center field preferred.
• Experience working with multiple vendors.