Data Center/Facilities Technician

Genesis10 - Pittsburgh, PA

Full-time - Mid Level

Pittsburgh, PA

251-500 employees

Professional, Scientific, and Technical Services

About the position

The Facilities Engineer role at Genesis10 is focused on managing critical systems infrastructure that supports data centers. This includes overseeing generators, UPS, cooling systems, fire suppression systems, and more. The position requires project management for maintenance and replacement projects, as well as ensuring compliance with operational procedures. The role demands strong technical knowledge, vendor management, and the ability to work collaboratively across teams to maintain operational efficiency and uptime.

Responsibilities

• Perform site inspections and monitor equipment alarms.
• Oversee all critical systems preventative maintenance for on-site infrastructure with supporting vendors.
• Manage repairs, corrective maintenance, and installation projects.
• Schedule vendors for contracted services quarterly and annually as required per manufacturer recommendations.
• Create and manage EOPs, SOPs, MOPs, and scripts for all changes and train backups as needed.
• Respond to on-site incidents and escalate as required.
• Manage all changes through the ServiceNow change management process.
• Investigate HVAC, Generator, ATS, UPS, and Fire Suppression service requests.
• Act as the owner's representative on infrastructure projects and construction.
• Provide 24/7 operational support and flexibility to work any assigned shift, off-schedule, and respond to emergencies.

Requirements

• 5+ years of Facility Operations and management experience in the Data Center industry.
• Bachelor's Degree in Computer Science or related field.
• Excellent verbal and written communication skills.
• Strong skills in presentation and proposal design.
• Strong knowledge of data center industry infrastructure such as UPS, Generators, and Mechanical systems.
• Ability to multitask and meet multiple deadlines.
• Strong supervisory responsibilities needed for this position.
• Capable of lifting 50 lbs. and agile in manual dexterity (climb, stoop, etc.).
• Experienced with vendor management onboarding processes.

Nice-to-haves

• Proficient in use of MS 365 applications.
• Effective in understanding critical systems process details and EOP, MOP & SOP templates.
• Ability to manage multiple short- and long-term project tasks in parallel within assigned timeframes.
• Problem-solving capabilities and ability to focus on root cause.
• Strong organizational skills; critical thinker and the ability to multi-task is essential.

Benefits

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average).
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF)
• Remote opportunities available