Data Center Facility Operations Technician

Tiktok - Ashburn, VA

Full-time

Ashburn, VA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Datacenter Infrastructure Engineering team at TikTok is responsible for supporting the company's rapid growth by building and operating hyperscale datacenters. This role focuses on managing the lifecycle of server fleets and providing scalable and reliable cloud solutions and infrastructure services. Candidates should have a strong technical background in infrastructure and a passion for engineering excellence, with the ability to design systems that meet global standards for performance, availability, security, and cost.

Responsibilities

• Support the DC Operations team as a Subject Matter Expert to understand and manage design limitations and risks.
• Regularly audit, review, and collaborate with our CoLocation Partners on their maintenance program and effectiveness.
• Participate and review Data Hall Fit-Outs to confirm design specifications are being followed.
• Manage and drive the change management process for high-risk maintenance activities in our data centers.
• Continually maintain positive and collaborative working relations with partner teams, vendors, teammates, and internal customers.

Requirements

• Knowledge of standard power and cooling calculations necessary to determine capacity requirements (i.e., TIA-942, ASHRAE).
• Experience with Power Redundancy and its implementation in design (i.e., 2N or N+1 Distributed Redundant).
• Understand Cooling Redundancy and how Concurrent Maintainability is implemented in design (i.e., N+1 or N+2).
• Experience in supervising the construction team to complete Data Hall fit-out experience, including IT services Coordination, Power and Cooling Planning.
• Influence the testing and commissioning team to perform L1 to L5 commissioning tests to validate the system design intent and resolve technical problems.
• Electrical and/or mechanical engineering experience such as generators, chillers, cooling towers, air handling units, UPS, electrical sub-distribution systems, etc.

Nice-to-haves

• Diploma or Professional Certification in Electrical Engineering, Mechanical Engineering, or relevant discipline.
• A high level of agility with the ability to prioritize work and stay organized in a complex, fast-paced environment with high ambiguity.
• Vendors, projects, or program engagement experience.
• Good judgment with a calculated risk approach during uncertainties.
• Strong verbal and written communication skills with attention to clarity and detail.

Benefits

• Inclusive workplace environment
• Reasonable accommodations for candidates with disabilities or other protected reasons