Data Center GPU Support Technician

$52,000 - $83,200/Yr

Insight Global - Goodyear, AZ

Full-time

Goodyear, AZ

Administrative and Support Services

About the position

The Data Center GPU Support Technician role involves maintaining, monitoring, and optimizing data center infrastructure, particularly focusing on GPU workloads for AI and machine learning applications. The technician will be responsible for ensuring efficient performance and reliability of server hardware, storage systems, and networking equipment.

Responsibilities

• Install, configure, and maintain server hardware, storage systems, and networking equipment, including GPUs.
• Monitor system performance, troubleshoot issues, and perform routine maintenance.
• Manage and optimize GPU workloads for AI, machine learning, and data processing applications.
• Utilize monitoring tools to track performance metrics and identify potential issues.
• Generate reports on system performance and capacity planning.
• Maintain accurate documentation of configurations, procedures, and inventory.
• Ensure compliance with data center policies and industry standards.
• Work closely with cross-functional teams to support project deployments and upgrades.
• Provide technical support and training to team members and end-users.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
• 5+ years of experience in data center operations or IT support.
• Hands-on experience with data center technologies such as virtualization, cloud computing, and networking.
• Proficiency in server hardware configuration, RAID setups, and backup solutions.
• Knowledge of networking protocols and configurations (TCP/IP, VLANs, etc.).
• Strong problem-solving abilities and attention to detail.
• Excellent communication skills and a team-oriented mindset.

Nice-to-haves

• Experience with data center automation and orchestration tools.
• Certifications in relevant technologies (e.g., NVIDIA Certified Professional, CompTIA, Cisco).

Benefits

• Competitive pay rate between $25-$40/hr.