Data Center Hardware Technician II

Open Systems Technologies - Pocatello, ID

Full-time - Entry Level

Pocatello, ID

Professional, Scientific, and Technical Services

About the position

The Data Center Hardware Technician will play a crucial role in supporting a large Data Center project for the FBI, focusing on the installation and maintenance of various IT hardware devices and cabling in a data center environment. This position requires intermediate knowledge of data center hardware and systems, ensuring that installations meet manufacturer specifications and operational requirements.

Responsibilities

• Evaluate Data Center infrastructure requirements and coordinate necessary resources for equipment installation.
• Coordinate facilities resources such as electric and cooling for specialized equipment.
• Provision cabling, floor cut outs, and mounting hardware for IT devices and systems.
• Perform end-to-end installation of patch cables and management cabling.
• Provide troubleshooting assistance and perform replacements of failed components in collaboration with systems engineers.
• Conduct analysis related to the design, development, and implementation of hardware for production.
• Perform stress and performance tests on computer hardware.
• Develop, test, and monitor strategies for computer hardware devices and systems.
• Follow labeling standards and maintain configuration changes and inventory information.
• Adhere to data center safety rules and installation standards.
• Perform un-crating and unboxing of equipment and manage refuse removal in the data center.
• Generate and interpret wiring and cabling diagrams in Visio and CADD.
• Monitor data center IT and environmental systems for failures and coordinate repairs.
• Assist in developing and managing a tracking database for hardware inventory control.
• Manage and maintain expendable and non-expendable parts and tools inventory.
• Perform IT and system hardware maintenance and equipment replacement services as needed.
• Continuously assess vendor/OEM hardware maintenance activities and trends.
• Perform copper and fiber communications cable installations and terminations.
• Provide timely problem resolution and document projects using MS Visio.
• Provide escort services for personnel requiring access to the data center.
• Transition knowledge to Government staff through training and assistance.

Requirements

• Top Secret clearance required.
• Minimum of three years of data center hardware and cable installation experience.
• Knowledge of National Standards for Data Center IT infrastructure including BICSI and TIA standards.
• BICSI Installer 2 certification for both Copper and Fiber required.
• CompTIA A+ certification required.

Nice-to-haves

• An associate degree or vocational degree in Information Technology Systems is preferred.

Benefits

• 3 weeks paid time off
• 2 weeks Holiday pay
• Medical/dental coverage
• Short-term disability (STD)
• Long-term disability (LTD)
• Life Insurance
• Accidental Death & Dismemberment (AD&D)
• 401k with up to 4% match
• End of year profit sharing paid out in 401k