Data Center Hardware Technician (overnights)

Fiserv - Chandler, AZ

Full-time - Entry Level

Chandler, AZ

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Data Center Hardware Technician (overnights) at Fiserv is responsible for providing onsite support in the data center, ensuring the effective implementation of IT solutions and maintaining operational standards. This role involves physical installation and maintenance of servers and network equipment, as well as documentation and process updates based on feedback from management.

Responsibilities

• Physically rack and stack servers and network equipment according to layout diagrams and specifications
• Perform cable installations, including routing, terminating, and managing structured cabling systems
• Install and maintain data servers and network equipment
• Support vendors and engineers with upgrades, including CPU's, memory and network cables
• Perform routine production and non-production administration, monitoring, and troubleshooting of IT hardware as well as provide escalation level support to remote offices
• Work with data center specific trade tools
• Maintain detailed records of installations, configurations, and maintenance activities
• Train on dayshift before moving to your regular shift which will be 8pm to 7am Sunday-Wednesday

Requirements

• 5+ years of experience working in a 24x7-365 data center
• High school diploma or equivalent

Nice-to-haves

• DCCA or other industry recognized data center certification
• Demonstrated administrative capacity to translate current and new business requirements into operational process
• Familiarity with ITIL V3 and change management principles
• Experience with Microsoft Office 365 (Excel, Teams and SharePoint)
• Associate's degree in computer networking or a similar field

Benefits

• Flexible working hours
• Opportunities for training and development
• Diversity and inclusion initiatives