Data Center Hardware Technician

Intellibridge - Pocatello, ID

Full-time - Entry Level

Pocatello, ID

Professional, Scientific, and Technical Services

About the position

The Data Center Hardware Technician at IntelliBridge is responsible for the installation and maintenance of various IT hardware devices and cabling in a data center environment. This role supports a federal agency by ensuring that the data center infrastructure meets operational needs and adheres to national standards. The technician will perform installations, troubleshooting, and maintenance tasks while adhering to safety protocols and installation standards.

Responsibilities

• Install various types of IT hardware devices and cabling in a data center environment.
• Evaluate data center infrastructure requirements and coordinate necessary resources for equipment installation.
• Provision cabling, floor cut outs, and mounting hardware for IT devices and systems.
• Perform end-to-end installation of patch cables and management cabling.
• Troubleshoot hardware issues and perform replacements of failed components in collaboration with systems engineers.
• Conduct analysis related to the design, development, and implementation of hardware for production.
• Perform stress and performance tests on computer hardware.
• Develop, test, and monitor strategies for computer hardware devices and systems.
• Follow labeling standards and maintain configuration changes and inventory information.
• Adhere to data center safety rules and installation standards.
• Manage hardware inventory control and maintain expendable and non-expendable parts and tools.
• Perform IT and system hardware maintenance and replacement services as needed.
• Continuously assess vendor/OEM hardware maintenance effectiveness and trends.
• Provide training and assistance to government staff on technology usage and best practices.

Requirements

• Three years of data center hardware and cable installation experience.
• Knowledge of National Standards for Data Center IT infrastructure including BICSI and TIA standards.
• CompTIA A+ certification.
• Intermediate knowledge of data center hardware and systems, including installation guides and requirements.

Nice-to-haves

• Associate degree or vocational degree in Information Technology Systems.

Benefits

• Health, dental, and vision insurance coverage.
• 401K with company match.
• Paid time off (PTO) and paid holidays.
• Annual tuition/training assistance.