Data Center Inventory & Asset Technician

$40,893 - $63,502/Yr

Microsoft - San Antonio, TX

Full-time - Entry Level

San Antonio, TX

5,001-10,000 employees

Publishing Industries

About the position

As a Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries as instructed by management. You will initiate warranty claims and process returns on failed equipment. This opportunity will allow you to build working knowledge of inventory management principles, warranty process management, data bearing device destruction, and advance your career in the process. Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Perform cycle audits and execute incoming/outgoing deliveries.
• Coordinate security escorts for third-party vendors.
• Document inbound and outbound deliveries as instructed by management.
• Initiate warranty claims and process returns on failed equipment.
• Comply with security and data management policies and escalate any security or safety incidents.
• Engage in Task Hazard Analysis (THA) consistently for every task to be performed.
• Perform data entry to document inbound and outbound packages.
• Execute incoming/outgoing deliveries as instructed by management.
• Ensure accurate documentation of incoming and outgoing deliveries as well as records.
• Maintain focus to understand the impact of work when completing tickets and assigned Inventory and Asset Management (IAM) tasks.
• Develop working knowledge of stock control and inventory management practices and procedures.
• Perform cycle audits and data corrections to ensure all inventory controls are met.
• Engage supplier to initiate warranty claim when automation is not available and process the orders.
• Perform destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary.
• Notify management about ordering stock shortages and escalate any issues to management.
• Follow existing procedures to run processes and ensure execution with consistency, accuracy, and timeliness of delivery.

Requirements

• High School Diploma AND 6 months experience or an internship in inventory management, retail, warehouse management, or a related field OR equivalent experience.
• Ability to meet Microsoft, customer and/or government security screening requirements.

Nice-to-haves

• 1+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation.

Benefits

• Health Insurance
• Vacation & Paid Time Off
• Employee Discount
• 401K
• ESPP