Microsoft - Phoenix, AZ

posted 14 days ago

Phoenix, AZ
Publishing Industries

About the position

As a Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries as instructed by management. You will initiate warranty claims and process returns on failed equipment. This opportunity will allow you to build working knowledge of inventory management principles, warranty process management, data bearing device destruction, and advance your career in the process. Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

  • Perform cycle audits and execute incoming/outgoing deliveries.
  • Coordinate security escorts for third-party vendors.
  • Document inbound and outbound deliveries as instructed by management.
  • Initiate warranty claims and process returns on failed equipment.
  • Maintain and steward up-to-date and accurate logical information within various inventory management systems.
  • Perform inventory cycle audits, data corrections, and various Data Center regulatory compliance or certification control audit activity.
  • Perform material movement, including shipping/receiving and inventory management per standard process.
  • Engage supplier to initiate warranty claim when automation is not available and process the orders.
  • Perform destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies.
  • Notify management about ordering stock shortages and escalate any issues.

Requirements

  • High School Diploma AND 1+ year(s) experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field.
  • Ability to meet Microsoft, customer and/or government security screening requirements.

Nice-to-haves

  • 2+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics.
  • Experience operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation.

Benefits

  • Base pay range for this role across the U.S. is USD $22.16 - $37.36 per hour.
  • Different pay range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, is USD $29.81 - $40.72 per hour.
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