Data Center NPI Program Manager

US Tech Solutions - Lithia Springs, GA

Full-time

Lithia Springs, GA

Administrative and Support Services

About the position

The Data Center NPI Program Manager at US Tech Solutions is responsible for driving continuous improvement in data center products and processes. This role involves analyzing deployment data, investigating issues, and collaborating with cross-functional teams to ensure effective project execution and data-driven decision-making.

Responsibilities

• Gather/analyze deployment data from predefined dashboards and prepare NPI project metrics to be provided to senior Quality TPMs.
• Perform first level investigation of fleet data to identify issues associated with deployment/production and then create bugs to handoff to the correct partner teams for resolution.
• Execute well-defined projects under limited guidance and communicate progress, risks, and mitigations.
• Consolidate information from tickets, bugs, documents into tracking sheet for team members and stakeholders.
• Use tools and techniques to explore and analyze data, identifying patterns, relationships, and trends.
• Create visual representations of data findings through charts, graphs, and dashboards to make the data understandable.
• Prepare reports and presentations to communicate the insights and findings from the data to stakeholders, which can influence policy and decision-making processes.
• Collaborate/work with cross functional teams to understand data needs and enable making informed decisions based on data insights.
• Filtering data, handling missing values, and preparing the dataset for analysis to ensure accuracy and relevance.
• Effectively monitor and communicate progress, risks, and mitigations.
• Perform technical due diligence to evaluate engineering scope, determine milestones, timeframe, and engineering resourcing needs.

Requirements

• Experience in data analysis and project management within a technical environment.
• Strong analytical skills with the ability to interpret complex data sets.
• Proficiency in data visualization tools and techniques.
• Excellent communication skills for preparing reports and presentations.
• Ability to work collaboratively with cross-functional teams.

Nice-to-haves

• Familiarity with data center operations and processes.
• Experience with project management software and tools.

Benefits

• Equal Opportunity Employer
• Diverse work environment