Amazon - New York, NY
posted 3 months ago
Amazon Web Services (AWS) is seeking a Data Center Operations Technician to join our expanding Infrastructure Operations team in Singapore. In this role, you will be part of a diverse team responsible for the design, planning, delivery, and operation of AWS global infrastructure. Your primary focus will be on the on-site management of the hardware lifecycle of our IT infrastructure, which includes server rack installation, hardware troubleshooting, and maintenance of data center equipment. You will work closely with a team of engineers, supply chain specialists, and operations managers to ensure the highest standards of safety and security while maintaining operational stability in our data centers. As a Data Center Operations Technician, you will be responsible for responding to emergent situations that affect operational stability, managing trouble tickets, and performing on-call duties. You will also participate in scheduled maintenance and change management activities, contributing to documentation on technical issues and process improvement initiatives. Your role will require you to follow policies and procedures related to safety and security, and you will be expected to maintain tidiness in operation areas. This position involves covering a 24x7 shift rotation, ensuring that our data center infrastructure is always operational and efficient. You will have the opportunity to work in a fast-paced environment where you can showcase your troubleshooting and problem-solving skills. Additionally, you may assist in training less experienced team members, contributing to a culture of mentorship and continuous learning. At AWS, we value diverse experiences and encourage candidates from all backgrounds to apply, even if they do not meet all preferred qualifications. We believe in work-life harmony and strive to create an inclusive team culture that fosters growth and development for all employees.