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Data Center Operations Analyst
$88,421 - $103,334/Yr
Russell Tobin - Fort Worth, TX
posted 2 months ago
Full-time - Entry Level
Fort Worth, TX
Administrative and Support Services
About the position
The Data Center Operations Analyst will be a key member of the Service Engineering team, focusing on global infrastructure design, operations, and architecture. This role involves implementing and managing data center operations, asset management, and vendor relations, ensuring efficient and effective data center functionality.
Responsibilities
- Implement and assist with procedures for day-to-day operations, asset management, deployments, and hardware break-fix.
- Document and promote a catalog of standards and best practices for data center operations.
- Act as the primary point of contact for all vendors operating within the data centers.
Requirements
- 2+ years of experience in data center operations or 2+ years of ServiceNow experience.
- Experience with installation of pre-integrated racks, servers, and network appliances, including stacking, wiring, and cable management.
- Ability to perform basic hands-on hardware break-fix with servers and network appliances.
- General knowledge of data center facilities and infrastructure, including power, HVAC, structured cabling, and security.
- Working knowledge of networking/server architecture and hardware.
- Experience managing vendors in a data center environment.
- Process-oriented with experience in process development.
- Strong analytical skills and ability to multi-task.
- General documentation skills with emphasis on technical processes and standards.
- Knowledge of ITIL process methodologies is a plus.
- Proven ability to function independently in ambiguous situations.
Nice-to-haves
- Knowledge of ITIL process methodologies.
Benefits
- Comprehensive healthcare coverage (medical, dental, and vision plans)
- Supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity)
- 401(k) retirement savings
- Life and disability insurance
- Employee assistance program
- Legal support
- Auto and home insurance
- Pet insurance
- Employee discounts with preferred vendors
