Data Center Operations Technician

Epic Systems - Verona, WI

Full-time - Entry Level

Verona, WI

Professional, Scientific, and Technical Services

About the position

We are seeking a smart and friendly data center enthusiast with a knack for problem solving, follow-through, and communication to join Epic's hosting team for work in our data centers across the United States but based in the Verona, Wisconsin headquarters. In this role, you will conduct server installation, wiring, removal, and disposal of enterprise-class data center equipment. You will also help plan the expansion and roll-out of additional equipment and track technical asset use throughout the space. This position offers a unique opportunity to use your fervor for technology to revolutionize healthcare. At Epic, we pride ourselves on our state-of-the-art campus, which is designed to enhance productivity and creativity. Our work environment is not confined to cubicles; instead, we offer a variety of spaces including offices, conference rooms, and cozy areas by the fireplace. Our on-site dining options are exceptional, featuring a wide array of meal choices prepared by talented chefs from renowned restaurants. After five years of service, employees are rewarded with a four-week sabbatical, allowing them to explore the world and engage in enriching experiences. Located just outside Madison, Wisconsin, Epic is situated in a city recognized for its growing tech talent and vibrant community. Madison has been lauded for its livability, sustainability, and fitness, making it an ideal place for professionals to thrive. We believe in offering more than just a job; we provide comprehensive benefits to support your health and happiness as you grow in your career. Your merit-based compensation will reflect the impact of your work, and you will be eligible for annual raises, bonuses, and stock grants. As an Equal Opportunity Employer, we are committed to diversity, equity, and inclusion, ensuring that our teams are representative of the communities we serve.

Responsibilities

• Conduct server installation, wiring, removal, and disposal of enterprise-class data center equipment.
• Help plan the expansion and roll-out of additional equipment.
• Track technical asset use throughout the data center space.
• Follow policies and procedures and escalate when policies or procedures are not followed.
• Escalate potential security incidents and provide relevant information.
• Meet all security responsibilities defined in policies and procedures.

Requirements

• A history of professional and/or academic success.
• Relevant experience with networking, storage, and data centers is a plus.
• Ability to handle heavy equipment.
• Extreme attention to detail.
• Available to travel 50% of the time to our other data centers around the US.
• Available to cover off-shift maintenance windows occasionally as needed.
• Relocation to the Madison, WI area (reimbursed).

Benefits

• Comprehensive health benefits.
• Merit-based compensation reflecting work impact.
• Annual raises and bonuses.
• Stock grants for employee ownership stake.
• Sabbatical leave after five years of service.
• Diversity, equity, and inclusion initiatives.