Data center smart hands tech

$60,000 - $62,000/Yr

Vortalsoft - Norwalk, CT

Full-time - Entry Level

Norwalk, CT

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About the position

The Smart Hands Level 1 Technician provides essential on-site support for IT infrastructure, focusing on fiber optic and network cabling. This role is critical for ensuring the installation, testing, troubleshooting, and maintenance of fiber optic cables, Cat 6 cables, and related hardware, contributing to the overall functionality of network systems.

Responsibilities

• Install, terminate, and test fiber optic cables, including single-mode and multi-mode fibers.
• Install and terminate Cat 6 network cables, ensuring proper wiring standards.
• Test and certify network cables using cable testers.
• Perform patch panel installation, labeling, and cable management.
• Identify and resolve connectivity issues related to copper cabling.
• Utilize power meters and visual fault locators to diagnose fiber optic problems.
• Assist in the installation of network hardware, such as switches, routers, and servers.

Requirements

• Understanding of fiber optic cabling, including single-mode and multi-mode fiber types.
• Knowledge of fiber optic color codes and termination standards.
• Experience with network cable installation (Cat 6, patch panels, etc.).
• Ability to troubleshoot fiber optic and copper network links.
• Familiarity with SFP transceivers and their installation.
• Proficiency in using network tools for testing, terminating, and certifying cables.
• Basic knowledge of networking fundamentals (IP addressing, subnets, etc.).

Nice-to-haves

• College degree or equivalent; technical certification or relevant training is a plus (e.g., CompTIA Network+, Fiber Optics Certification, Network+, CCNA, CCNP).
• Experience working in IT, networking, or telecommunications environments.

Benefits

• Health insurance