Data Center Solutions Architect

Datavox S.A.S. - Houston, TX

Full-time - Mid Level

Houston, TX

Merchant Wholesalers, Durable Goods

About the position

DataVox is seeking a Data Center Solutions Architect to join the Sales team! This position is crucial for providing consulting and design support to enhance our Information Technology (IT) and Information Security (IS) practices. The ideal candidate will act as a Subject Matter Expert (SME) to assist in technical education and discovery sessions with our current and prospective clients. The role involves architecting and designing solutions that align with the client's business objectives, delivering presentations and demonstrations to showcase the business and technical value, and crafting custom scopes of work to define our client engagements. The Solutions Architect will provide presales support in data center opportunities, which include servers, storage, data protection, cloud, and disaster recovery. The candidate will create and deliver advanced data center designs tailored to customer needs, ensuring high adoption rates. Additionally, they will develop technical product presentations, demonstrations, proofs-of-concept, and bill of materials. This role requires bridging the gap between business and IT, aligning technology investments with business objectives, and providing advice regarding architectural questions, product prerequisites, and product features. Establishing and maintaining strong relationships with key vendors, partners, and clients is essential. The candidate will utilize their technical proficiency in a customer-facing environment and work successfully with prospects, customers, and cross-functional teams to meet sales goals. They will contribute to DataVox's Offering Development and Management strategy by actively participating in all regularly scheduled meetings, sprint activities, summits, and offering standard collateral generation. The role also involves providing expertise during customer conversations on relevant industry trends, maintaining necessary technical certifications, and traveling to DataVox offices in Texas and prospective customer sites as necessary.

Responsibilities

• Provide consulting and design support to enhance IT and IS practices.
• Act as a Subject Matter Expert (SME) in technical education and discovery sessions.
• Architect and design solutions to meet client business objectives.
• Deliver presentations and demonstrations showcasing business and technical value.
• Craft custom scopes of work to define client engagements.
• Provide presales support in data center opportunities including servers, storage, data protection, cloud, and disaster recovery.
• Create and deliver advanced data center designs tailored to customer needs.
• Develop technical product presentations, demonstrations, proofs-of-concept, and bill of materials.
• Bridge the gap between business and IT, aligning technology investments with business objectives.
• Provide advice on architectural questions, product prerequisites, and features.
• Establish and maintain strong relationships with key vendors, partners, and clients.
• Utilize technical proficiency in a customer-facing environment.
• Work with prospects, customers, and cross-functional teams to meet sales goals.
• Contribute to DataVox's Offering Development and Management strategy.
• Provide expertise during customer conversations on industry trends.
• Maintain and update necessary technical certifications.

Requirements

• Strong foundation and experience supporting data center solutions.
• Key focus on data center solutions including compute, consumption-based, data protection, hybrid cloud, hyper-converged, storage, and virtual desktop (VDI).
• Expert understanding of multiple Storage architectures including NAS, SAN, Cloud (Private & Public), Object Stores, Hybrid.
• Knowledge of CIFS/SMB, NFS, iSCSI, FCP, S3, etc.
• Broad knowledge of industry Storage Solutions like NetApp, Dell, HPE, AWS, Azure, GCP, etc.
• Strong understanding of data center operations and infrastructure implementation methodologies.
• Subject-matter expert level understanding of DataVox's full stack of solutions.
• Experience with Server Operating Systems, Database / Information Management, Networks, Security, Desktop Technology, Virtualization, Infrastructure and Device Monitoring, Mobility Solutions, and Application Integration.
• Ability to deliver technical presentations to a wide array of audiences.
• Proven experience collaborating with client stakeholders to evaluate solution requirements.
• Leadership capabilities to assist in managing additional technical resources.
• Excellent communication skills with the ability to interface with all levels of internal and customer project teams.
• Strong organizational and time management skills in a dynamic fast-paced environment.
• Ability to lead demos and proof-of-value engagements for clients.
• Ability to develop high-level designs and architectures for smooth transition from design to delivery.
• Ability to assist clients and account team with understanding and architecting appropriate solutions.
• HPE, Dell, VMware and other vendor certifications are a plus.
• 5 Years of experience designing and implementing Data Center solutions required.
• Experience in writing and maintaining technical documentation is a plus.

Nice-to-haves

• HPE, Dell, VMware and other vendor certifications.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Life insurance
• Paid holidays
• Professional development assistance