Data Center Support Technician

$124,800 - $135,200/Yr

Emr Cpr - North Las Vegas, NV

Part-time - Entry Level

Remote - North Las Vegas, NV

Professional, Scientific, and Technical Services

About the position

The Data Center Support Technician role involves providing both remote and occasional on-site support for equipment in a colocation space in North Las Vegas. The technician will focus on monitoring backup operations, managing legacy Backup Exec, and transitioning to Veeam for SQL backups. The ideal candidate should have hands-on experience with server hardware and general data center operations.

Responsibilities

• Monitor and assist with backups in both the legacy Backup Exec and Veeam environments.
• Help transition SQL backups to Veeam, providing troubleshooting and support as needed.
• Perform general troubleshooting and system checks for Windows-based servers.
• Provide occasional on-site support at the Data center as needed, including physical equipment handling and tape loading.
• Conduct an initial walkthrough during the week of 11/18 to familiarize yourself with the environment.
• Perform racking, cabling, and hardware setup when required.
• Support Dell servers, including remote management via iDRAC.
• Respond to occasional emergency requests, though no on-call duties or after-hours support are required unless mutually agreed upon.

Requirements

• Hands-on experience with Dell servers and iDRAC for remote management and troubleshooting.
• Experience working in a data center environment, including racking, cabling, and general hardware setup.
• Proficiency with Windows server environments.
• Experience working with legacy Backup Exec and transitioning to or supporting Veeam for backup management.
• Ability to support backup and restore operations, especially for SQL databases.

Nice-to-haves

• Familiarity with VMware environments and virtualization concepts.
• Experience with cloud environments such as Azure or AWS.

Benefits

• Flexible scheduling for hours worked.
• Remote work with VPN access provided.
• Laptop provided if needed.