Data Center Support Technician

$124,800 - $135,200/Yr

Emr Cpr - North Las Vegas, NV

Part-time - Entry Level

Remote - North Las Vegas, NV

Professional, Scientific, and Technical Services

About the position

The Data Center Support Technician role involves providing both remote and occasional on-site support for equipment in a colocation space in North Las Vegas. The technician will primarily focus on monitoring and assisting with backup operations, managing the transition from a legacy Backup Exec environment to Veeam for SQL backups. This part-time position requires hands-on experience with server hardware and general data center operations.

Responsibilities

• Monitor and assist with backups in both the legacy Backup Exec and Veeam environments.
• Help transition SQL backups to Veeam, providing troubleshooting and support as needed.
• Perform general troubleshooting and system checks for Windows-based servers.
• Provide occasional on-site support at the Data center as needed, including physical equipment handling and tape loading.
• Conduct an initial walkthrough during the week of 11/18 to familiarize yourself with the environment.
• Perform racking, cabling, and hardware setup when required.
• Support Dell servers, including remote management via iDRAC.
• Respond to occasional emergency requests, though no on-call duties or after-hours support are required.

Requirements

• Hands-on experience with Dell servers and iDRAC for remote management and troubleshooting.
• Experience working in a data center environment, including racking, cabling, and general hardware setup.
• Proficiency with Windows server environments.
• Experience working with legacy Backup Exec and transitioning to or supporting Veeam for backup management.
• Ability to support backup and restore operations, especially for SQL databases.

Nice-to-haves

• Familiarity with VMware environments and virtualization concepts.
• Experience with cloud environments such as Azure or AWS.

Benefits

• Flexible scheduling for hours worked.
• Remote work with VPN access provided.
• Company-provided laptop if needed.