Data Center Tech - Night Shift

Kgpco - East Wenatchee, WA

Full-time - Entry Level

East Wenatchee, WA

1,001-5,000 employees

Merchant Wholesalers, Durable Goods

About the position

The Data Center Tech is responsible for providing high-quality service in a data center facility, ensuring excellent customer care, building relationships, and effectively managing installation activities. This role involves working within a team, demonstrating leadership abilities, and overseeing installation tasks to meet project deadlines and budget requirements.

Responsibilities

• Installation of telecommunications equipment and associated infrastructure per customer standards.
• Act as a customer contact and interface with customers and local supervisors to clarify project status.
• Work well within a team and demonstrate some leadership ability.
• Plan and layout installation activities to meet dates and budgeted hours, overseeing other personnel when required.
• Install power, fiber, and switchboard cable, and telecommunications equipment in Data Center and other Telecom facilities.
• Physically place, remove, or modify non-working equipment including cable trays, data equipment cabinets, servers, switches, routers, and more.
• Route cables that supply AC and/or DC power or transmit data in various technical spaces.
• Identify, label, and terminate cables that supply AC and/or DC power or transmit data.
• Conduct tests and document performance characteristics of hardware and software.
• Resolve equipment and technical issues.
• Review, analyze, and interpret work orders, drawings, records, and manuals.
• Perform quality validation on in-process and completed work.
• Interact with all members of the organization including Installation, Engineering, and Project Management.
• Perform other duties as requested by Manager.

Requirements

• High school diploma or equivalent; technical or college degree preferred.
• One year of experience in a related field.
• Proficient in the use of Microsoft programs and applications.
• Proficient in the use of IOS and/or Android applications.
• Ability to troubleshoot cabling issues and resolve problems.
• Ability to troubleshoot hardware and software issues and resolve problems.
• Good written and oral communication skills.
• Good customer service skills.
• Good computer soft skills.