Data Center Tech (Night shift)

Kgpco - Plano, TX

Full-time - Entry Level

Plano, TX

1,001-5,000 employees

Merchant Wholesalers, Durable Goods

About the position

The Data Center Tech is responsible for providing high-quality service in a data center facility, ensuring excellent customer care, building relationships, and effectively managing installation activities. This role involves working with telecommunications equipment and infrastructure, requiring both technical skills and the ability to collaborate with team members and customers.

Responsibilities

• Installation of telecommunications equipment and associated infrastructure per customer standards.
• Act as a customer contact and interface with customers and local supervisors to clarify project status.
• Work well within a team and demonstrate some leadership ability.
• Plan and layout installation activities to meet dates and budgeted hours, overseeing other personnel when required.
• Install power, fiber, and switchboard cable, and telecommunications equipment in Data Center and other Telecom facilities.
• Physically place, remove, or modify non-working equipment including cable trays, data equipment cabinets, servers, switches, routers, and more.
• Route cables that supply AC and/or DC power or transmit data in various technical spaces.
• Identify, label, and terminate cables that supply AC and/or DC power or transmit data.
• Conduct tests and document performance characteristics of hardware and software.
• Resolve equipment and technical issues.
• Review, analyze, and interpret work orders, drawings, records, and manuals.
• Perform quality validation on in-process and completed work.
• Interact with all members of the organization including Installation, Engineering, and Project Management.
• Perform other duties as requested by Manager.

Requirements

• High school diploma or equivalent; technical or college degree preferred.
• One year of experience in a related field.
• Proficient in the use of Microsoft programs and applications.
• Proficient in the use of IOS and/or Android applications.
• Ability to troubleshoot cabling issues and resolve problems.
• Ability to troubleshoot hardware and software issues and resolve problems.
• Good written and oral communication skills.
• Good customer service skills.
• Good computer soft skills.

Benefits

• Medical, Dental, and Vision insurance
• Digital Health & Wellness Support
• Critical Illness, Accident, & Hospital Insurance
• Short-term & Long-term disability
• Group term & Voluntary life insurance
• Flexible Spending and Health Savings Accounts
• Paid Time Off
• 401K
• Company Discount Website