Amazon - New Albany, OH
posted 3 months ago
As a Data Center Technician at Amazon Data Services, Inc., you will play a crucial role in maintaining the operational integrity of AWS's global infrastructure. This position requires a strong foundation in IT, with an emphasis on technical troubleshooting and remediation. You will be part of a diverse team that includes software, hardware, and network engineers, supply chain specialists, and security experts, all working together to ensure that AWS data centers operate at the highest standards of safety and security. Your responsibilities will include troubleshooting various operating systems, resolving infrastructure issues, and creating documentation for the technologies you support. You will also be expected to convey standard operating procedures (SOPs) to junior staff and act as an escalation point for them when necessary. In this role, you will have the opportunity to execute small projects independently while collaborating with your manager on larger local projects. The position may involve rotating shifts, including 3, 4, or 5 day/night work weeks, depending on business needs. You will also be required to maintain an active Top Secret security clearance and be a US Citizen. The work environment is dynamic and fast-paced, requiring you to adapt to changing demands while ensuring that our customers have continual access to the cloud services they rely on. You will be encouraged to innovate and make decisions independently, while also being receptive to direction when provided. This role is ideal for individuals who are passionate about technology and eager to contribute to the success of AWS.