Data Center Technician Apprentice

About the position

The Data Center Technician Apprentice is an entry level position that will work closely with Data Center Technicians to further develop and enhance their knowledge base & skills set. This position will assist in ensuring the operational integrity and regulatory compliance of the data center electrical, mechanical, plumbing, control and fire life safety systems is maintained. This position will also be responsible to effectively carry out the duties and the processes that maximize customer uptime in the most cost-effective way. The Data Center Apprentice is expected to recognize data center problems and ensure they are quickly identified and properly escalated and if possible repaired quickly, provide oversight of contractors to deliver quality services, and that internal customer demands are met. The Data Center Technician Apprentice will develop their skills with hands on work, training, performing requested tasks, assisting in building rounds and maintenance.

Responsibilities

• Operate, monitor, maintain, and respond to abnormal conditions in multiple facility systems, including Electrical, Mechanical, Plumbing, Fire Life Safety, and Building Monitoring and Control.
• Work with contractors and consultants for all system expansions, corrections and upgrades.
• Assist the CFOps Data Center Technicians to track, document, and complete an aggressive preventive and predictive maintenance schedule.
• Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new approaches to operations and/or technologies, and improving overall efficiency and cost reduction.
• Assist with the management of data center systems to avoid unplanned, customer-impacting events.
• Perform data trending / tracking and analyze the data.
• Provide feedback to DCO Engineering on the effectiveness of existing standards and processes.
• Develop technical writing skills in regard to the research & development of procedures for preventative or corrective maintenance activities.
• Install hot and cold aisle isolation barriers.
• Maintain client cages on the data floor.
• Order, track and restock facility related consumable items and parts ensuring performance at the lowest possible cost.

Requirements

• High school diploma or GED required.
• Entry level knowledge of the electrical and mechanical systems used in a data center environment.
• Entry level knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety.
• Entry level knowledge in industrial safety best practices.
• Ability to rapidly learn and use PC based, integrated critical monitoring and control systems.
• Proficient with computers to include the utilization of Microsoft programs such as Word, Excel, Power Point and Outlook.
• Ability to work in a team environment.
• Ability to work in a high stress, fast paced environment with shifting priorities.
• Ability to respond to emergency situations at the data center.
• Ability to work outside normal business hours, including weekends, late nights, holidays and on-call support.

Nice-to-haves

• Associate of Science in Technology or equivalent education and/or work experience desired.
• CPR/First Aid and NFPA70E Certification obtained during employment.
• Possession of an OSHA approved forklift certification or the ability to obtain one after employment.

Benefits

• Competitive compensation based on experience, education, and location.
• Hourly base salary of $22.70, eligible for overtime pay.
• Annual bonus based on individual and company performance.
• Paid time-off, medical, dental, and vision benefits.
• Life and supplemental insurance, short-term and long-term disability.
• Flexible spending account.
• 401k retirement plan.