Data Center Technician (Associate / Day)

Genesis10 - Ashburn, VA

Full-time - Entry Level

Ashburn, VA

Professional, Scientific, and Technical Services

About the position

The Associate Data Center Technician role at Genesis10 involves supporting the development and maintenance of system hardware and software in a production data center environment. The technician will be responsible for ensuring the availability and operation of mission-critical servers, participating in system integration and testing, and responding to system problems on a 24/7 basis. This position offers the opportunity to work in a collaborative environment that values diversity and inclusion, with the flexibility to work remotely in most locations.

Responsibilities

• Support development effort in review of system hardware, software, and system design to assure system requirements are met.
• Participate in all system/subsystem hardware and software integration and acceptance testing.
• Set policy, monitor, prioritize, and develop standards for the production environment.
• Design, deploy, maintain, and troubleshoot infrastructure for multiple production environments.
• Proactively suggest alternative solutions and designs to solve problems.
• Respond to all system problems on a 24X7 basis and participate in on-call rotation.
• Lead and participate in writing system, test, and test reporting documentation.
• Ensure mission-critical servers are available and operating 24/7.
• Administer servers and implement hardware and software upgrades.
• Run production jobs as scheduled and monitor server activity for problems.

Requirements

• 2+ years of experience deploying and supporting server and network devices in a 24/7 production data center environment.
• 2+ years of experience supporting enterprise-class computer & network systems, and data center infrastructure.

Nice-to-haves

• BA/BS Degree in technical field or equivalent practical experience.
• Data center design and/or installation experience.
• Experience with structured cabling solutions and standards.
• Bicsi Registered Communication Distribution Designer (RCDD) certification.
• Certified Data Center Design Professional (CDCDP) certification.
• Experience working in Unix/Linux environment.
• Experience with network troubleshooting.
• Project management experience including organizational, verbal, written, and analytical skills.

Benefits

• Access to hundreds of clients, many of whom have been working with Genesis10 for 5-20+ years.
• Opportunity to have a career-home in Genesis10.
• Access to an experienced, caring recruiting team.
• Behavioral Health Platform.
• Medical, Dental, Vision insurance.
• Health Savings Account.
• Voluntary Hospital Indemnity (Critical Illness & Accident) insurance.
• Voluntary Term Life Insurance.
• 401K plan.
• Sick Pay (for applicable states/municipalities).
• Commuter Benefits (Dallas, NYC, SF).
• Remote opportunities available.