Data Center Technician : Brecksville, OH (Day1 Onsite)

Amaze Systems - Brecksville, OH

Full-time - Entry Level

Brecksville, OH

About the position

The Data Center Technician role involves working in a large enterprise data center in Brecksville, OH, where the technician will be responsible for installing, removing, and maintaining hardware and network connections. The position requires hands-on skills and the ability to troubleshoot various data center infrastructure issues to ensure smooth operation of servers, storage, and networks.

Responsibilities

• Install and remove hardware into racks efficiently and neatly.
• Collaborate with other technology teams to determine network and storage connections.
• Enter Service Requests for network/storage/telecom connections.
• Enter documentation in work orders.
• Add new equipment in the Data Center Inventory system (dcTrack).
• Edit records in the Data Center Inventory system as needed.
• Monitor Incident, Requests, and Changes in the ITSM system (Service Now).
• Work on Incident, Change, and Service Request tickets as needed.
• Perform the initial configuration of Power Distribution Units (PDUs).
• Add and remove records in the Data Center Energy Management and Power Monitoring Software (PowerIQ).
• Provide assistance and act as a technical consultant to Data Center users.
• Attend project meetings and meet or exceed project deadlines.
• Work with the team to maintain the neatness of all Data Centers.
• Arrange delivery of equipment to other sites.
• Be on-call as scheduled.
• Ability to work either Day Shift, Swing Shift, or Mid Shift including weekends and holidays as scheduled.

Requirements

• 4+ years of experience working as a Data Center Technician.
• Proficient with Microsoft Excel, Word, and Outlook.
• Ability to lift 100 pounds.

Benefits

• Mileage reimbursement for local travel using personal vehicle.