Amaze Systems - Brecksville, OH
posted 2 months ago
Full-time - Entry Level
Brecksville, OH
About the position
The Data Center Technician role involves working in a large enterprise data center in Brecksville, OH, where the technician will be responsible for installing, removing, and troubleshooting various data center infrastructure components. The position requires hands-on skills and the ability to collaborate with other technology teams to ensure smooth operations of computer servers, storage, and networks.
Responsibilities
- Install and remove hardware into racks efficiently and neatly.
- Collaborate with other technology teams to determine network and storage connections.
- Enter Service Requests for network/storage/telecom connections.
- Enter documentation in work orders.
- Add new equipment in the Data Center Inventory system (dcTrack).
- Edit records in the Data Center Inventory system as needed.
- Monitor Incident, Requests, and Changes in the ITSM system (Service Now).
- Work on Incident, Change, and Service Request tickets as needed.
- Perform the initial configuration of Power Distribution Units (PDUs).
- Add and remove records in the Data Center Energy Management and Power Monitoring Software (PowerIQ).
- Provide assistance and act as a technical consultant to Data Center users.
- Attend project meetings and meet or exceed project deadlines.
- Maintain the neatness of all Data Centers.
- Arrange delivery of equipment to other sites.
- Be on-call as scheduled.
- Work either Day Shift, Swing Shift, or Mid Shift including weekends and holidays as scheduled.
Requirements
- 4+ years of experience working as a Data Center Technician.
- Proficient with Microsoft Excel, Word, and Outlook.
- Ability to lift 100 pounds.
Benefits
- Mileage reimbursement for local travel using personal vehicle.
