Data Center Technician, Dojo

$43,139 - $115,627/Yr

Tesla - Buffalo, NY

posted 4 months ago

Full-time - Entry Level
Buffalo, NY
Transportation Equipment Manufacturing

About the position

The Data Center Technician is essential for the maintenance, management, and operation of a data center facility. This role is critical in ensuring the reliability, security, and efficiency of the data center infrastructure, which includes servers, networking equipment, and cooling systems. The technician will perform routine maintenance and inspections of data center hardware, including servers, storage devices, and networking equipment. They will troubleshoot and diagnose hardware issues, coordinating with vendors for repairs or replacements as needed. Additionally, the technician will install, configure, and maintain server hardware and software, monitor server performance, and take proactive measures to optimize performance and prevent downtime. In this position, the technician will manage and configure network switches, routers, and firewalls, monitor network traffic, and address connectivity issues promptly. Implementing and enforcing security protocols to safeguard data center assets and prevent unauthorized access is also a key responsibility. The technician will monitor power distribution and backup systems (UPS) to ensure uninterrupted operation and maintain detailed records of equipment inventory, maintenance activities, and system configurations. Following disaster recovery plans to minimize data center downtime is another critical aspect of this role. The job requires the ability to work effectively in a 24/7 operational environment, and the technician must be prepared to lift up to 50 lbs and climb or work on ladders or lifts as necessary. This job description serves as a general outline of the responsibilities and qualifications required for a Data Center Technician, and actual job duties may vary depending on the specific organization and data center size and complexity.

Responsibilities

  • Perform routine maintenance and inspections of data center hardware, including servers, storage devices, and networking equipment.
  • Troubleshoot and diagnose hardware issues, coordinating with vendors for repairs or replacements as needed.
  • Install, configure, and maintain server hardware and software.
  • Monitor server performance and take proactive measures to optimize performance and prevent downtime.
  • Manage and configure network switches, routers, and firewalls.
  • Monitor network traffic and address connectivity issues promptly.
  • Implement and enforce security protocols to safeguard data center assets and prevent unauthorized access.
  • Monitor power distribution and backup systems (UPS) to ensure uninterrupted operation.
  • Maintain detailed records of equipment inventory, maintenance activities, and system configurations.
  • Follow disaster recovery plans to minimize data center downtime.

Requirements

  • Data center experience
  • Proficiency in operating systems (e.g., Linux, Windows)
  • Software troubleshooting skills
  • Experience with firewalls and networking equipment
  • Strong familiarity with server virtualization
  • Excellent troubleshooting and problem-solving skills
  • Ability to work effectively in a 24/7 operational environment
  • Ability to lift 50 lbs
  • Ability to climb and work on a ladder or lift

Nice-to-haves

  • Additional technical certifications or a related degree
  • Competence in data center management tools and software

Benefits

  • Commuter assistance
  • Health savings account
  • AD&D insurance
  • Disability insurance
  • Health insurance
  • Dental insurance
  • Flexible spending account
  • Flextime
  • Employee assistance program
  • 401(k) matching
  • Employee discount
  • Pet insurance
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