Data Center Technician/Field Analyst

Robert Half - Secaucus, NJ

Full-time - Entry Level

Secaucus, NJ

Administrative and Support Services

About the position

The Data Center Technician/Field Analyst role at Robert Half involves managing, troubleshooting, and maintaining network and server equipment in a data center environment. This contract-to-hire position requires a strong understanding of various technologies, including Fiber Optics and Cisco Routers, and emphasizes attention to detail and effective communication skills.

Responsibilities

• Coordinating and scheduling the movement of IT equipment across different locations.
• Translating IT and vendor requests into work orders and reviewing outstanding scope requests.
• Conducting server configurations and troubleshooting equipment issues.
• Ensuring the general maintenance and health of communication and storage rooms.
• Assembling server equipment for installation and verifying all network connections prior to client handoff.
• Managing equipment decommissions and re-locations to maximize cabinet space.
• Initiating power requests with the infrastructure team and coordinating with electrical contractors to ensure service levels are met.
• Providing detailed estimates for assigned projects and documenting requirements through direct communication with IT or Corporate Services.
• Monitoring environmental conditions and cleanliness of technology spaces and providing on-call support when required.
• Supporting building power downs and managing installation requests from initiation to closure.
• Allocating rack position for equipment installation and accepting delivery of equipment from staging.
• Testing all connections, making final connections not made by electricians, and labeling all equipment.
• Acting as an on-site contact for vendor walk-throughs for communication rooms and supporting equipment 'go live' for IT Business Units.
• Developing Method of Procedures (MOP) for single mode fiber installs and performing quality assurance tests according to specifications.
• Updating various inventory databases each time a device is visited and performing audits and inventories of equipment in the Communication Room.

Requirements

• Possess a minimum of one year of experience in a similar role or related field
• Demonstrable knowledge of Fiber Optics
• Proficiency in handling Cisco Routers
• Familiar with Router Switches
• Have hands-on experience with Physical Servers
• Proficient in Copper Cabling
• Experience in Network Cabling
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving skills and attention to detail
• Willingness to continuously learn and adapt to new technologies and trends in the field
• High school diploma or equivalent required; further education in IT or related field is a plus.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan