Coresite - Santa Clara, CA

posted about 1 month ago

Full-time - Entry Level
Santa Clara, CA
Real Estate

About the position

CoreSite's Data Center Technician I will assist in the operational integrity, security, and regulatory compliance of the assigned data center. This entry-level position involves learning and gaining experience through assisting more experienced technicians in day-to-day operations, including security functions, general site response, triage, and customer interaction. The technician will ensure that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met. This role requires working the Overnight Shift: 11:00pm - 7:00am, Friday - Tuesday.

Responsibilities

  • Assist in the operational integrity and security of the data center.
  • Monitor and respond to mechanical, electrical, fire protection, and security systems.
  • Ensure data center problems are identified and repaired quickly.
  • Assist in security operations, first-responder duties, and customer service.
  • Communicate effectively with customers and internal staff.
  • Write concise and accurate reports on incidents and responses.
  • Escalate data center incidents and respond to alarms as necessary.

Requirements

  • High School Diploma or GED.
  • 1+ years of experience in customer service or security industry.
  • Familiarity with CCTV and access control security systems.
  • Good troubleshooting skills and ability to learn quickly in a fast-paced environment.
  • Ability to operate hand and machine tools and electrical tools such as multi-meters.

Nice-to-haves

  • Experience in a mission-critical facility is a plus.

Benefits

  • Free parking
  • Health savings account
  • AD&D insurance
  • Employee stock purchase plan
  • Paid holidays
  • Disability insurance
  • Health insurance
  • Dental insurance
  • 401(k)
  • Flexible spending account
  • Tuition reimbursement
  • Paid time off
  • Parental leave
  • Employee assistance program
  • Vision insurance
  • Pet insurance
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