Data Center Technician IC1

Milestone Technologies - Aurora, IL

Full-time - Entry Level

Aurora, IL

1,001-5,000 employees

Professional, Scientific, and Technical Services

About the position

As a Data Center Technician I at Milestone Technologies, you will support the installation, troubleshooting, and maintenance of servers, networking equipment, and cabling. This entry-level position involves working closely with Data Center Leads and requires a basic understanding of computer hardware repair and inventory management processes.

Responsibilities

• Support installs, troubleshooting, and maintenance of servers and networking equipment.
• Understand the overall ticket management process.
• Pull required inventory as defined by the inventory process with accuracy.
• Update inventory systems as required.
• Learn and apply server repair methods to data center equipment.
• Assist in moving and racking equipment as directed for special projects.
• Perform other tasks as required by management.

Requirements

• High school diploma or GED.
• Associates or Bachelor's degree, or working towards an Associate or Bachelor's degree is a plus.
• Minimum 1 year of computer hardware repair experience.
• Basic knowledge of or hands-on experience with computer hardware/repair.
• Ability to learn new software quickly.
• Professional communication skills, both verbal and written.
• Self-motivated with strong attention to detail.
• Ability to multi-task.