Data Center Technician - IC2 - Night Shift

$56,202 - $112,590/Yr

Oracle - Ashburn, VA

Full-time - Mid Level

Ashburn, VA

Publishing Industries

About the position

The Data Center Technician role at Oracle Cloud Infrastructure (OCI) involves supporting 24/7 data center operations, focusing on hardware installation, configuration, and troubleshooting within a multi-tenant cloud environment. The technician will work on enterprise servers, cabling infrastructure, and network equipment, ensuring optimal performance and reliability of data center services. This position requires strong technical skills and the ability to work independently on small projects while collaborating with management on larger initiatives.

Responsibilities

• Hardware installation & configuration of enterprise servers and cabling infrastructure.
• Hardware Break/Fix replacement of FRUs.
• Rack installation including putting racks in place, cabling, power up and handoff of servers to internal provisioning teams.
• Troubleshooting and resolving Telco Connectivity issues.
• Troubleshoot & Replace Network Switch equipment.
• Communicate within a ticketing environment used by multiple internal Oracle Cloud service owners and teams.
• Documentation of activities and build/modify SOPs.
• Structured cabling, labeling, and troubleshooting of fiber/copper/telecom cables.
• System power supplies and cabling install, fix and repair.
• Execute small projects independently and assist in planning larger local projects.

Requirements

• Knowledge of server/storage/network hardware.
• Strong interest in learning new DC concepts.
• Strong verbal and written communication skills.
• 3 years working in an IT environment.
• Experience solving problems on servers, networking devices, and IT equipment.
• Inventory management experience including ordering, receiving, and shipping server parts.
• Experience taking on-call shifts and responding to critical events as needed.
• Experience raising issues to Sr. onsite staff and management as needed.
• IT Hardware Concepts knowledge (RAID, SAN, SCIS, Linux/Unix, GRUB).
• Knowledge of trunk infrastructure is a plus.

Nice-to-haves

• 2-year or 4-year degree or 3 years of experience.
• 1 year experience in Structured Cabling Copper/Fiber, testing of cables, Cooling and Electrical systems concepts inside the data center.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion.
• Short term disability and long term disability.
• Life insurance and AD&D.
• Supplemental life insurance (Employee/Spouse/Child).
• Health care and dependent care Flexible Spending Accounts.
• Pre-tax commuter and parking benefits.
• 401(k) Savings and Investment Plan with company match.
• Flexible Vacation and paid time off.
• 11 paid holidays.
• Paid sick leave with carryover options.
• Paid parental leave.
• Adoption assistance.
• Employee Stock Purchase Plan.
• Financial planning and group legal services.
• Voluntary benefits including auto, homeowner, and pet insurance.