Coresite - Reston, VA
posted 3 months ago
The Data Center Technician II plays a crucial role in maintaining the operational integrity, security, and regulatory compliance of the data center. This position requires a foundational understanding of telecommunications and data center operating procedures. The technician will be expected to acquire job skills and familiarize themselves with company policies and procedures to effectively complete routine operational tasks and assignments. This specific opening is for the overnight shift, requiring the ability to work from 11:00 PM to 7:30 AM regularly. As a Tier 2 technician, the individual will be responsible for the day-to-day operations of the data center, which includes security functions, adherence to telecommunication standards, customer build-outs, general site response, triage, and customer interaction. It is essential for technicians to quickly identify and resolve data center issues, ensure contractors deliver quality services, and meet internal customer demands. The role requires a comprehensive understanding of security operations, first responder duties, fire watch, troubleshooting, and basic telecom best practices, alongside knowledge of data center architecture and installation methods for copper and fiber. The technician will gain hands-on experience with various mechanical, electrical, telecom, and security equipment within the data center. Responsibilities will encompass customer infrastructure build-outs, cable termination and testing, maintenance work, and monitoring of mechanical, electrical, fire protection, telecom, and security systems. This includes working with transformers, PLCs, generators, switchgear, UPS systems, and various other critical systems. The technician will also manage building service requests, perform work orders, and ensure compliance with Service Level Agreements (SLAs).