Evocative Agency - Secaucus, NJ
posted 6 months ago
The Data Center Technician II position at Evocative in Secaucus, NJ is a full-time role that requires a candidate with a strong foundation in IT and data center operations. The ideal candidate will have a desire to grow their skills and responsibilities over time, demonstrating a keen interest in computers and IT. This position necessitates 2-3 years of specific experience in relevant job tasks, particularly in deploying and maintaining servers and supporting infrastructure in a fast-paced environment with rapidly shifting priorities. The technician will be responsible for providing customer support through an email and ticketing system, addressing questions, and troubleshooting problems. Previous technical support experience is essential for this role. The position requires the technician to work on-site and may involve working weekdays, weekends, and shifts that include 2nd, 3rd, and mixed schedules. The role also requires occasional overtime, especially during the initial two weeks of training, which will take place during the first shift from 9 am to 5 pm. The technician will perform essential job functions that include physical activities such as walking, standing, bending, stooping, climbing, and lifting heavy equipment up to 50 pounds. The technician will also be responsible for fixing and installing sophisticated circuits, reading installation plans, and ensuring accurate cable management of various types of connections. The role demands excellent communication skills, organizational skills, and the ability to work effectively in a team-oriented environment.