Data Center Technician III

TEKsystems - Phoenix, AZ

Full-time - Entry Level

Phoenix, AZ

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Data Center Technician III position at TEKsystems involves working in a dynamic data center environment, focusing on the physical upgrades, implementation, optimization, and troubleshooting of server hardware and IT systems. The role requires hands-on experience and a passion for technology, with responsibilities that include addressing customer inquiries, supporting data center operations, and maintaining IT infrastructure.

Responsibilities

• Address customer inquiries via support tickets from inception through resolution with minimal or no supervision.
• Support data center operations and IT systems, network services, and business critical processes to deliver customer products and services.
• Provide technical and operational support related to colocation, connectivity, and network products and services.
• Support internal networks, IT infrastructure, computers, electronics, and telephone systems.
• Install and deploy IT and network hardware.
• Make and run patch cables as well as verify testing cable paths.
• Support maintenance of infrastructure, network equipment, and network services, including break-fix work.
• Perform Data Center hardware and inventory audits.

Requirements

• Minimum of 1-2 years of IT experience, preferably in a Data Center environment.
• Hands-on experience troubleshooting server hardware.