Data Center Technician III

TEKsystems - Goodyear, AZ

Full-time - Mid Level

Goodyear, AZ

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Data Center Technician III role at TEKsystems involves working in data centers to support and maintain IT systems and network services. The position requires a strong background in technology and computer hardware, with a focus on troubleshooting and optimizing data center operations. Technicians will be responsible for physical upgrades, implementation, and addressing customer inquiries through support tickets.

Responsibilities

• Address customer inquiries via support tickets from inception through resolution with minimal or no supervision.
• Support data center operations and IT systems, network services, and business critical processes to deliver customer products and services.
• Provide technical and operational support related to colocation, connectivity, and network products and services.
• Support internal networks, IT infrastructure, computers, electronics, and telephone systems.
• Install and deploy IT and network hardware.
• Make and run patch cables as well as verify testing cable paths.
• Support maintenance of infrastructure, network equipment, and network services, including break-fix work.
• Perform Data Center hardware and inventory audits.

Requirements

• Minimum of 2 years of data center or relevant IT experience.
• Strong knowledge in break/fix of servers and fiber optic cabling.