Milestone Technologies - Prineville, OR

posted 3 months ago

Full-time
Prineville, OR
Professional, Scientific, and Technical Services

About the position

As a Data Center Technician I, you will play a crucial role in the operations of our data center by working closely with Data Center Leads. Your primary responsibilities will include supporting the installation, troubleshooting, and maintenance of servers, networking equipment, and cabling. This position is essential for ensuring that our data center runs smoothly and efficiently, contributing to the overall success of our IT infrastructure. In this role, you will be expected to understand the overall ticket management process, which is vital for tracking and resolving issues in a timely manner. You will also be responsible for pulling required inventory as defined by the inventory process, ensuring accuracy in all inventory-related tasks. Updating inventory systems as required will be part of your daily activities, helping to maintain an organized and efficient data center environment. As you grow in this position, you will start to learn and apply server repair methods to data center equipment. This hands-on experience will be invaluable as you assist in physically moving and racking equipment for special projects. You will also be expected to perform other tasks as required by management, demonstrating your flexibility and willingness to contribute to the team's success.

Responsibilities

  • Understand the overall ticket management process
  • Pull required inventory as defined by the inventory process with accuracy
  • Update inventory systems as required
  • Start to understand, learn, and apply server repair methods to data center equipment
  • Physically assist in moving and racking equipment as directed for special projects
  • Other tasks as required by management

Requirements

  • HS Diploma or GED
  • Associates or Bachelor's degree, OR working towards an Associate or Bachelor's degree a plus
  • 1+ years of computer hardware repair experience
  • Basic knowledge of or hands-on experience with computer hardware/repair
  • Ability to learn new software quickly
  • Professional communication skills, both verbal and written
  • Self-motivated, professional, and strong attention to detail
  • Ability to multi-task
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