Data Center Technician L2

NTT DATA - Sacramento, CA

Full-time - Mid Level

Onsite - Sacramento, CA

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Data Center Technician L2 at NTT DATA plays a crucial role in ensuring the operational integrity and regulatory compliance of the data center's electrical, mechanical, and fire life safety systems. This position requires a working level of data center knowledge and involves maintaining processes that maximize customer uptime in a cost-effective manner. The technician is responsible for quickly identifying and repairing data center problems, ensuring that contractors deliver quality services, and meeting internal customer demands. In this role, the technician will develop creative approaches to minimize operational costs, improve efficiency, and implement new strategies. Responsibilities include managing mechanical systems such as chilled water systems and HVAC units, overseeing electrical power distribution from utility sources through UPS systems, and ensuring the functionality of fire life safety systems including sprinkler systems and detection devices. The technician will also be involved in testing electromechanical assemblies, reading blueprints and schematics, inspecting parts for defects, and installing electrical components using hand tools. The technician will operate, monitor, and maintain facilities systems, responding to abnormal conditions across mechanical, electrical, fire life safety, and building monitoring systems. They will analyze systems to ensure best practices for both internal and external customers, provide feedback to engineering teams, and work with contractors to ensure quality assurance for system expansions and upgrades. Additionally, the technician will collaborate with the CF Ops Lead Technician to track and complete preventive and predictive maintenance programs, ensuring the data center operates at maximum efficiency and avoiding unplanned customer-impacting events. Regular attendance and adherence to safety protocols are essential for satisfactory performance in this role.

Responsibilities

• Develop creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies.
• Manage mechanical responsibilities including chilled water systems and HVAC systems.
• Oversee electrical responsibilities including power distribution from utility sources through UPS systems.
• Ensure fire life safety responsibilities including wet sprinkler systems and associated detection devices are maintained.
• Test performance of electromechanical assemblies and electronic voltmeters.
• Read blueprints, schematics, diagrams, or technical orders to determine methods and sequences of processes.
• Inspect parts for surface defects and install electrical or electronic parts using hand tools.
• Align, fit, or assemble component parts using hand or power tools.
• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems.
• Analyze systems to ensure best practices for both internal and external customers.
• Provide feedback to DCO Engineering on the effectiveness of existing standards and processes.
• Work with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades.
• Collaborate with the CF Ops Lead Technician to track and complete preventive and predictive maintenance programs.
• Ensure data center operates at maximum operational efficiency and recommend new technologies for improvement.
• Manage systems to avoid unplanned customer-impacting events.

Requirements

• High School Diploma required.
• Associate's Degree or equivalent education and/or work experience required.
• Minimum of 3 years in a mechanical/electrical position within critical facilities (preferably a data center, hospital, semiconductor, or power plant).
• CPR/First Aid and NFPA70E Certification during employment.
• Possession of an OSHA approved forklift certification or the ability to obtain one after hire required.
• Understanding of mechanical, electrical, and fire life safety systems used in a data center environment.
• Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety.
• Current knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations).
• Familiarity with data trending/tracking and analysis and the ability to utilize a PC-based integrated critical monitoring system.
• Demonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems.

Nice-to-haves

• Experience with large centrifugal chillers and cooling towers.
• Knowledge of water treatment systems and VFDs.
• Experience with HVAC equipment and CRAC/CRAH systems.
• Familiarity with BMS and PLC controls.
• Ability to operate electrical tools such as a multimeter or infrared camera.

Benefits

• Competitive compensation based on experience, education, and location.
• Hourly base salary of $33.00 - $49.60, eligible for overtime pay.
• Annual bonus based on individual and company performance.
• Paid time off, medical, dental, and vision benefits.
• Life and supplemental insurance, short-term and long-term disability.
• Flexible spending account and 401k retirement plan.