Data Center Technician L2

$70,512 - $105,872/Yr

NTT DATA

Full-time - Mid Level

Onsite

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Data Center Technician L2 at NTT DATA plays a crucial role in ensuring the operational integrity and regulatory compliance of the data center's electrical, mechanical, and fire life safety systems. This position is responsible for maintaining processes that maximize customer uptime in a cost-effective manner. The technician will be tasked with quickly identifying and repairing data center problems, ensuring that contractors deliver quality services, and meeting internal customer demands. The role requires a comprehensive understanding of various systems, including chilled water systems, HVAC systems, electrical distribution, and fire life safety systems. In this position, the technician will develop creative approaches to minimize operational costs, improve efficiency, and implement new strategies. Responsibilities include managing mechanical systems such as chilled water and HVAC, overseeing electrical power distribution, and ensuring the functionality of fire life safety systems. The technician will also be involved in testing electromechanical assemblies, reading blueprints and schematics, inspecting parts for defects, and installing electrical components. The technician will operate, monitor, and maintain facilities systems, analyze existing operating conditions, and recommend new technologies to improve efficiency and reduce costs. Collaboration with contractors and consultants will be essential to ensure quality assurance for system expansions and upgrades. The technician will also work closely with the CF Ops Lead Technician to track and complete preventive and predictive maintenance programs, ensuring the data center operates at maximum efficiency. Regular attendance and the ability to work in a high-stress, fast-paced environment are essential for satisfactory performance.

Responsibilities

• Develop creative approaches to keep operational costs to a minimum and improve efficiency.
• Manage mechanical responsibilities including chilled water systems and HVAC systems.
• Oversee electrical responsibilities including power distribution from the Utility/Generator main switchgear through UPS systems.
• Ensure fire life safety responsibilities including wet sprinkler systems and associated detection devices.
• Test performance of electromechanical assemblies and electronic voltmeters.
• Read blueprints, schematics, diagrams, or technical orders to determine methods and sequences of processes.
• Inspect parts for surface defects and install electrical or electronic parts and hardware using hand tools.
• Align, fit, or assemble component parts using hand or power tools.
• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems.
• Analyze systems to ensure best practices for both internal and external customers.
• Provide feedback to DCO Engineering on the effectiveness of existing standards and processes.
• Work with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades.
• Track and complete an aggressive preventive and predictive maintenance program with the CF Ops Lead Technician.
• Ensure data center operates at maximum operational efficiency and recommend new technologies for improvement.
• Manage systems to avoid unplanned customer-impacting events.

Requirements

• Associate of Science in Technology degree or equivalent education and/or work experience.
• Minimum of 3 years in a mechanical/electrical position within critical facilities (preferably a data center, hospital, semi-conductor, or power plant).
• CPR/First Aid and NFPA70E Certification during employment.
• Possession of an OSHA approved forklift certification or the ability to obtain one after hire is required.
• High School Diploma or GED required.
• Understanding of mechanical, electrical, and fire life safety systems used in a data center environment.
• Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes regarding fire life safety.
• Current knowledge in industrial safety best practices (i.e., lockout/tag out, arc flash protection, OSHA and state regulations).
• Familiarity with data trending/tracking and analysis and the ability to utilize PC-based integrated critical monitoring systems.
• Demonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems.

Nice-to-haves

• Experience with large centrifugal chillers, cooling towers, and heat exchangers.
• Knowledge of water treatment systems, VFDs, and pumps.
• Experience with BMS and PLC controls.
• Ability to operate electrical tools such as a multi-meter or infrared camera.
• Experience with emergency standby diesel generator systems.

Benefits

• Competitive compensation based on experience, education, and location.
• Hourly base salary of $33.90 - $50.90, eligible for overtime pay.
• Annual bonus based on individual and company performance.
• Paid time-off, medical, dental, and vision benefits.
• Life and supplemental insurance, short-term and long-term disability.
• Flexible spending account.
• 401k retirement plan.