Data Center Technician L2

Ntt America Solutions - Mesa, AZ

Full-time - Entry Level

Onsite - Mesa, AZ

10,001+ employees

Telecommunications

About the position

The Data Center Technician at NTT DATA plays a crucial role in ensuring the operational integrity and regulatory compliance of the data center's electrical, mechanical, and fire life safety systems. This position requires a working level of data center knowledge and is responsible for maintaining processes that maximize customer uptime in the most cost-effective manner. The technician will be tasked with identifying and quickly repairing data center problems, ensuring that contractors deliver quality services, and meeting internal customer demands. In this role, the technician will develop creative approaches to minimize operational costs, improve efficiency, and implement new strategies. Responsibilities will include managing mechanical systems such as chilled water systems and HVAC units, overseeing electrical power distribution from the main switchgear through UPS systems, and ensuring the functionality of fire life safety systems including wet and pre-action sprinkler systems. The technician will also be responsible for testing the performance of electromechanical assemblies, reading blueprints and schematics, inspecting parts for defects, and installing electrical components using hand tools. The technician will operate, monitor, and maintain facilities systems, analyze systems for best practices, and provide feedback to engineering teams on existing standards. Collaboration with contractors and consultants will be essential for quality assurance during system expansions and upgrades. The technician will work closely with the CF Ops Lead Technician to track and complete a preventive and predictive maintenance program, ensuring the data center operates at maximum efficiency and recommending new technologies for improvement. Regular attendance and the ability to work in a high-stress, fast-paced environment with shifting priorities are essential for success in this role.

Responsibilities

• Develop creative approaches to keep operational costs to a minimum and improve efficiency.
• Manage mechanical responsibilities including chilled water systems and HVAC systems.
• Oversee electrical responsibilities including power distribution from the Utility/Generator main switchgear through UPS systems.
• Ensure fire life safety responsibilities including wet and pre-action sprinkler systems and their associated detection devices.
• Test performance of electromechanical assemblies and electronic voltmeters.
• Read blueprints, schematics, diagrams, or technical orders to determine methods and sequences of processes.
• Inspect parts for surface defects and install electrical or electronic parts using hand tools.
• Align, fit, or assemble component parts using hand or power tools.
• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems.
• Analyze systems to ensure best practices for both internal and external customers.
• Provide feedback to DCO Engineering on the effectiveness of existing standards and processes.
• Work with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades.
• Track and complete an aggressive preventive and predictive maintenance program with the CF Ops Lead Technician.
• Ensure data center operates at maximum operational efficiency and recommend new technologies for improvement.
• Manage systems to avoid unplanned customer-impacting events.
• Perform other duties as assigned.

Requirements

• Associate of Science in Technology degree or equivalent education and/or work experience.
• Minimum of 3 years in a mechanical/electrical position within critical facilities (preferably a data center, hospital, semi-conductor, or power plant).
• CPR/First Aid and NFPA70E Certification during employment.
• Possession of an OSHA approved forklift certification or the ability to obtain one after hire is required.
• High School Diploma or GED required.
• Understanding of mechanical, electrical, and fire life safety systems used in a data center environment.
• Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety.
• Current knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations).
• Familiarity with data trending/tracking and analysis and the ability to utilize a PC-based integrated critical monitoring system.
• Demonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems.

Nice-to-haves

• Experience with large centrifugal chillers and cooling towers.
• Knowledge of water treatment systems and VFD's and pumps.
• Experience with BMS and PLC controls.
• Ability to operate electrical tools such as a multi-meter or infrared camera.
• Experience with emergency standby diesel generator systems.

Benefits

• Competitive compensation based on experience, education, and location.
• Hourly base salary of $33.90 - $50.90, eligible for overtime pay.
• Annual bonus based on individual and company performance.
• Paid time-off, medical, dental, and vision benefits.
• Life and supplemental insurance, short-term and long-term disability.
• Flexible spending account.
• 401k retirement plan.