Data Center Technician L2

NTT DATA - Gainesville, FL

Full-time - Mid Level

Onsite - Gainesville, FL

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Data Center Technician L2 at NTT DATA is a pivotal role that ensures the operational integrity and regulatory compliance of the data center's electrical, mechanical, and fire life safety systems. This position requires a comprehensive understanding of data center operations, focusing on maintaining high levels of uptime and efficiency while adhering to cost-effective practices. The technician will be responsible for troubleshooting and resolving issues related to mechanical systems, electrical distribution, and fire safety protocols, ensuring that all systems function optimally to meet internal and external customer demands. In this role, the technician will engage in a variety of essential duties, including the management of chilled water systems, HVAC units, and electrical power distribution from the main switchgear through to customer loads. The technician will also oversee fire life safety systems, including sprinkler systems and their associated detection devices. A critical aspect of the job involves testing the performance of electromechanical assemblies and utilizing blueprints and schematics to guide installation and maintenance tasks. The technician will work closely with contractors and consultants to ensure quality assurance during system expansions and upgrades, while also providing feedback to engineering teams regarding existing standards and processes. The Data Center Technician L2 will be expected to develop innovative strategies to minimize operational costs and improve efficiency. This includes analyzing current operating conditions, recommending new technologies, and implementing preventive and predictive maintenance programs. The technician will also be responsible for managing systems to prevent unplanned events that could impact customers, ensuring that the data center operates at maximum efficiency. Regular attendance and the ability to work in a high-stress, fast-paced environment with shifting priorities are essential for success in this role.

Responsibilities

• Develop creative approaches to keep operational costs to a minimum and improve efficiency.
• Manage mechanical responsibilities including chilled water systems and HVAC systems.
• Oversee electrical responsibilities including power distribution from the Utility/Generator main switchgear through UPS systems.
• Ensure compliance with fire life safety responsibilities including wet sprinkler systems and detection devices.
• Test performance of electromechanical assemblies and electronic voltmeters.
• Read blueprints, schematics, and technical orders to determine methods and sequences of processes.
• Inspect parts for surface defects and install electrical or electronic parts using hand tools.
• Align, fit, or assemble component parts using hand or power tools.
• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems.
• Analyze systems to ensure best practices for both internal and external customers.
• Provide feedback to DCO Engineering on the effectiveness of existing standards and processes.
• Work with contractors and consultants to review quality assurance for system expansions and upgrades.
• Track and complete preventive and predictive maintenance programs with the CF Ops Lead Technician.
• Ensure data center operates at maximum operational efficiency and recommend new technologies for improvement.
• Manage systems to avoid unplanned customer-impacting events.

Requirements

• Associate of Science in Technology degree or equivalent education and/or work experience.
• Minimum of 3 years in a mechanical/electrical position within critical facilities (preferably a data center, hospital, semiconductor, or power plant).
• CPR/First Aid and NFPA70E Certification during employment.
• Possession of an OSHA approved forklift certification or the ability to obtain one after hire is required.
• High School Diploma or GED required.
• Understanding of mechanical, electrical, and fire life safety systems used in a data center environment.
• Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues regarding fire life safety.
• Current knowledge in industrial safety best practices (i.e., lockout/tag out, arc flash protection, OSHA and state regulations).
• Familiarity with data trending/tracking and analysis and the ability to utilize PC-based integrated critical monitoring systems.
• Demonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems.

Nice-to-haves

• Experience with large centrifugal chillers and cooling towers.
• Knowledge of water treatment systems and VFDs.
• Experience with BMS and PLC controls.
• Ability to operate electrical tools such as a multimeter or infrared camera.
• Experience with emergency standby diesel generator systems.

Benefits

• Competitive compensation based on experience, education, and location.
• Hourly base salary of $33.90 - $50.90, eligible for overtime pay.
• Annual bonus based on individual and company performance.
• Paid time off, medical, dental, and vision benefits.
• Life and supplemental insurance, short-term and long-term disability.
• Flexible spending account and 401k retirement plan.