NTT DATA - Ashburn, VA

posted 3 months ago

Full-time - Mid Level
Onsite - Ashburn, VA
10,001+ employees
Professional, Scientific, and Technical Services

About the position

The Data Center Technician L2 at NTT DATA plays a crucial role in ensuring the operational integrity and regulatory compliance of the data center's electrical, mechanical, and fire life safety systems. This position requires a comprehensive understanding of data center operations, focusing on maximizing customer uptime while minimizing operational costs. The technician will be responsible for maintaining and following processes that ensure the data center operates efficiently and effectively. This includes identifying and quickly resolving data center issues, ensuring contractors deliver quality services, and meeting internal customer demands. In this role, the technician will handle various responsibilities, including mechanical tasks related to chilled water systems and HVAC systems, electrical duties involving power distribution, and fire life safety responsibilities concerning sprinkler systems and detection devices. The technician will also be expected to test the performance of electromechanical assemblies, read blueprints and schematics, inspect parts for defects, and install electrical or electronic components using hand tools. Additionally, the technician will operate, monitor, and maintain facilities systems, ensuring best practices are followed for both internal and external customers. The Data Center Technician L2 will work closely with the CF Ops Lead Technician to track and complete a preventive and predictive maintenance program, ensuring the data center operates at maximum efficiency. This includes analyzing existing operating conditions, recommending new technologies, and implementing strategies for cost reduction. The technician will also provide feedback to DCO Engineering regarding the effectiveness of existing standards and processes, and collaborate with contractors and consultants to ensure quality assurance for system expansions and upgrades. Regular attendance and the ability to work in a high-stress, fast-paced environment with shifting priorities are essential for satisfactory performance in this role.

Responsibilities

  • Develop creative approaches to minimize operational costs and improve efficiency.
  • Maintain and operate chilled water systems, HVAC systems, and fire life safety systems.
  • Test performance of electromechanical assemblies and electronic voltmeters.
  • Read blueprints, schematics, and technical orders to determine processes.
  • Inspect parts for surface defects and install electrical or electronic components using hand tools.
  • Align, fit, or assemble component parts using hand or power tools.
  • Monitor and respond to abnormal conditions in facilities systems.
  • Analyze systems to ensure best practices for internal and external customers.
  • Provide feedback to DCO Engineering on existing standards and processes.
  • Collaborate with contractors and consultants for quality assurance on system expansions and upgrades.
  • Work with CF Ops Lead Technician to track and complete preventive and predictive maintenance programs.
  • Ensure data center operates at maximum efficiency and recommend new technologies for improvement.
  • Manage systems to avoid unplanned customer-impacting events.

Requirements

  • High School Diploma required; Associate's Degree or equivalent education and/or work experience preferred.
  • Minimum of 3 years in a mechanical/electrical position within critical facilities (data center, hospital, semiconductor, or power plant).
  • CPR/First Aid and NFPA70E Certification during employment.
  • Possession of an OSHA approved forklift certification or ability to obtain one after hire required.
  • Understanding of mechanical, electrical, and fire life safety systems used in a data center environment.
  • Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues regarding fire life safety.
  • Current knowledge in industrial safety best practices (lockout/tag out, arc flash protection, OSHA regulations).
  • Familiarity with data trending/tracking and analysis using PC-based integrated critical monitoring systems.
  • Hands-on experience installing, maintaining, and troubleshooting large commercial and industrial systems.

Nice-to-haves

  • Experience with large centrifugal chillers, cooling towers, and heat exchangers.
  • Knowledge of BMS and PLC controls.
  • Experience with emergency standby diesel generator systems and fuel/oil systems.
  • Ability to operate electrical tools such as multimeters or infrared cameras.

Benefits

  • Competitive salary based on experience, education, and location.
  • Hourly base salary of $33.00 - $49.60, eligible for overtime pay.
  • Annual bonus based on individual and company performance.
  • Paid time off, medical, dental, and vision benefits.
  • Life and supplemental insurance, short-term and long-term disability.
  • Flexible spending account and 401k retirement plan.
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