Data Center Technician L2

NTT DATA - Hillsboro, OR

Full-time - Mid Level

Onsite - Hillsboro, OR

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Data Center Technician L2 at NTT DATA plays a crucial role in ensuring the operational integrity and regulatory compliance of the data center's electrical, mechanical, and fire life safety systems. This position requires a comprehensive understanding of data center operations, focusing on maintaining systems that maximize customer uptime while minimizing operational costs. The technician will be responsible for a variety of tasks, including the maintenance of chilled water systems, HVAC systems, electrical power distribution, and fire safety systems. In this role, the technician will develop creative strategies to improve efficiency and implement new technologies. Responsibilities include testing the performance of electromechanical assemblies, reading blueprints and schematics, inspecting parts for defects, and installing electrical components. The technician will also operate, monitor, and maintain facilities systems, ensuring that any abnormal conditions are promptly addressed. Collaboration with contractors and consultants is essential to ensure quality assurance for system expansions and upgrades. The technician will work closely with the CF Ops Lead Technician to track and complete a preventive and predictive maintenance program, ensuring that the data center operates at maximum efficiency. This includes analyzing existing operating conditions, recommending improvements, and managing systems to prevent unplanned customer-impacting events. Regular attendance and the ability to work in a fast-paced environment with shifting priorities are essential for success in this position.

Responsibilities

• Develop creative approaches to keep operational costs to a minimum and improve efficiency.
• Maintain and follow processes that maximize customer uptime.
• Ensure data center problems are identified and repaired quickly.
• Manage mechanical responsibilities including chilled water systems and HVAC systems.
• Handle electrical responsibilities including power distribution from the Utility/Generator main switchgear through UPS systems.
• Oversee fire life safety responsibilities including wet sprinkler systems and associated detection devices.
• Test performance of electromechanical assemblies and electronic voltmeters.
• Read blueprints, schematics, diagrams, or technical orders to determine methods and sequences of processes.
• Inspect parts for surface defects and install electrical or electronic parts and hardware in housings or assemblies.
• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems.
• Analyze systems to ensure best practices for both internal and external customers.
• Provide feedback to DCO Engineering on the effectiveness of existing standards and processes.
• Work with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades.
• Track and complete an aggressive preventive and predictive maintenance program with the CF Ops Lead Technician.
• Ensure data center operates at maximum operational efficiency and recommend new technologies for improvement.
• Manage systems to avoid unplanned customer-impacting events.

Requirements

• Associate of Science in Technology degree or equivalent education and/or work experience.
• Minimum of 3 years in a mechanical/electrical position within critical facilities (preferably a data center, hospital, semiconductor, or power plant).
• CPR/First Aid and NFPA70E Certification during employment.
• Possession of an OSHA approved forklift certification or the ability to obtain one after hire is required.
• High School Diploma or GED required.
• Understanding of mechanical, electrical, and fire life safety systems used in a data center environment.
• Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety.
• Current knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations).
• Familiarity with data trending/tracking and analysis and the ability to utilize a PC-based integrated critical monitoring system.
• Demonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems.

Nice-to-haves

• Experience with large centrifugal chillers and cooling towers.
• Knowledge of water treatment systems and VFDs.
• Experience with HVAC equipment and CRAC/CRAH systems.
• Familiarity with BMS and PLC controls.
• Experience with emergency standby diesel generator systems.

Benefits

• Competitive compensation based on experience, education, and location.
• Hourly base salary of $33.90 - $50.90, eligible for overtime pay.
• Annual bonus based on individual and company performance.
• Paid time off, medical, dental, and vision benefits.
• Life and supplemental insurance, short-term and long-term disability.
• Flexible spending account and 401k retirement plan.