Data Center Technician Level 1

Salute - Red Oak, TX

Full-time

Red Oak, TX

Professional, Scientific, and Technical Services

About the position

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Data Center Technician to join our team and drive our relationships with hyperscale clients to new heights. The Data Center Technician is the expert in facilitating the work of data centers and must be clued up on the latest technology pertinent to servers, hardware, operating systems, and maintaining infrastructure. The Data Center Technician serves as a liaison with customers and offers advice and help for a range of problems. Data Center Technicians, for the most part, are available 24/7 working majorly 12 hour shifts 3 to 4 days a week.

Responsibilities

• Conduct the day-to-day operations for the Data Center
• Install racks and enclosures for equipment
• Prepare equipment for installation
• Update cable management systems as changes are made to the DC cable plant
• Update asset management systems as equipment is added/removed
• Execute tasks for each project and work with all teams to meet timelines
• Communicate project status updates to all teams and stakeholders
• Communicate information to assist with capacity planning for space, power, data communications, and cooling
• Manage vendor resources to complete tasks as defined in SOWs
• Coordinate delivery and shipping of all equipment
• Access, install, remove, and test copper/fiber optic cable from Point of Demarcation to Data Center Whitespace
• Cable installation within Whitespace
• Complete termination of copper/fiber cabling, moves-adds-and changes (MAC)
• Panel installations, patch cord management, cabinet installation, and proper device connections
• Inside/Outside plant installation in accordance with required TIA standards
• Policing of computer rooms, always ensuring cleanliness and that no cardboard is stored
• Reports hazards and violations of any safety issue

Requirements

• Experience in Data Centers and co-location environments managing hardware assets
• Demonstrable project management experience with the ability to manage tasks under tight deadlines
• Experience with a large variety of different vendor hardware: servers, storage, and network equipment
• Experience in contributing to detailed project plans for programs involving cross functional teams and challenging requirements
• Demonstrated ability to coordinate issue resolution across departmental teams
• Experience coordinating vendors
• Experience with Asset Management Systems
• Experience in managing inventory of cable, power cords and other infrastructure items

Nice-to-haves

• Ability to understand drawings, plans, and specifications
• Ability to follow instructions to complete project in a timely and qualitative manner
• Possess Microsoft Excel Spreadsheet competency
• Ability to multitask and manage multiple projects
• Possess a strong sense of methodology, processes, and metrics
• Possess and demonstrate excellent communication skills, both verbal and written
• Possess strong interpersonal and relationship building skills
• Physical ability to lift at least 50-70 lbs. on a regular basis, and able to use server lifts or pallet jacks