Data Center Technician - Night Shift

Oracle - Phoenix, AZ

Full-time - Mid Level

Phoenix, AZ

Publishing Industries

About the position

The Data Center Technician role at Oracle involves working on the night shift to support the installation, maintenance, and repair of data center hardware and networking infrastructure. This position is crucial for ensuring that all equipment operates within established Service Level Agreements (SLA) and involves a variety of tasks including hardware installation, cabling, and documentation of activities. The technician will also provide on-call emergency support and participate in training to enhance their skills in line with corporate objectives.

Responsibilities

• Hardware installation and decommission of enterprise servers and cabling infrastructure.
• Fix and repair data center hardware and networking infrastructure within Service Level Agreements (SLA).
• Rack and stack data center equipment, including servers, networking devices, and monitoring systems.
• Landing racks, cabling, power up, and handoff of servers to internal provisioning teams.
• Handle daily work through internal tooling systems such as JIRA and Confluence.
• Documentation of activities and strict alignment to SOPs.
• Receive, track, and ship data center equipment as needed.
• Install, label, and fix fiber/copper/telecom cables and patch panel systems.
• Understand, interpret, and align to local site requirements.
• Provide proper handover reports after shifts to the next team member(s).
• Provide on-call emergency support at pre-determined times.
• Participate and complete training that aligns with corporate objectives.

Requirements

• 2+ years working in an IT environment.
• Knowledge of server/storage/network hardware systems and components.
• Excellent time management skills.
• Detail-oriented with excellent organizational skills.
• Strong interest in learning new data center concepts and technology.
• Dependable and trustworthy.
• Must be able to lift up to 50 lbs.
• Strong verbal and written communication skills.

Nice-to-haves

• 2-year or 4-year degree or relevant work experience.
• 2+ years of enterprise Linux administration knowledge or other command line interface knowledge/experience.
• 1 year+ experience in Structured Cabling Copper/Fiber and testing of cables.
• 1 year+ experience in Cooling and Electrical systems concepts inside the data center.
• Experience in repairing and working on enterprise server hardware.

Benefits

• Health insurance
• Life insurance