Data Center Technician - Night Shift

$56,202 - $112,590/Yr

Oracle - Phoenix, AZ

Full-time - Entry Level

Phoenix, AZ

Publishing Industries

About the position

The Data Center Technician role is focused on the installation, maintenance, and repair of enterprise servers and networking infrastructure within a data center environment. This position requires adherence to service level agreements (SLAs) and involves working on a night shift schedule. The technician will be responsible for various tasks including hardware installation, documentation, inventory management, and providing on-call support as needed. The role emphasizes teamwork, punctuality, and continuous learning to keep up with evolving technologies.

Responsibilities

• Hardware installation and decommission of enterprise servers and cabling infrastructure.
• Fix and repair of data center hardware and networking infrastructure within Service Level Agreements (SLA).
• Rack and stack of data center equipment, including servers, networking devices, and monitoring systems.
• Landing racks, cabling, power up and handoff of servers to internal provisioning teams.
• Handle daily work through internal tooling systems such as JIRA and Confluence.
• Documentation of activities and strict alignment to SOP's.
• Inventory process: Receive, track, and ship data center equipment as needed.
• Install, label, and fix fiber/copper/telecom cables as well as patch panel systems.
• Understand, interpret, and align to local site requirements.
• Be punctual in arriving for shifts on time and provide proper handover reports after shift to the next team member(s).
• Provide on-call emergency support at pre-determined times.
• Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.
• Support and receive direction from senior team members.

Requirements

• 2+ years working in an IT environment.
• Knowledge of server/storage/network hardware systems and components.
• Excellent time management skills.
• Detail-oriented with excellent organizational skills.
• Be a good team player.
• Strong interest in learning new DC concepts and technology.
• Dependable and trustworthy.
• Must be able to lift up to 50 lbs.
• Strong verbal and written communication skills.
• Experience assisting on-call technicians and ability to respond to critical events as needed.
• IT Hardware Concepts knowledge (RAID, Linux/Unix, CLI, etc.)

Nice-to-haves

• 2-year or 4-year degree or relevant work experience
• 2+ years of enterprise Linux administration knowledge or other command line interface knowledge/experience
• 1 year+ experience in Structured Cabling Copper/Fiber and testing of cables.
• 1 year+ experience in Cooling and Electrical systems concepts inside the data center.
• Experience in repairing and working on enterprise server hardware.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance