Oracle - Phoenix, AZ

posted about 1 month ago

Full-time - Entry Level
Phoenix, AZ
Publishing Industries

About the position

The Data Center Technician role is a hands-on position focused on the installation, maintenance, and repair of data center hardware and networking infrastructure. This position operates on a night shift schedule to support 24/7 data center operations, ensuring that enterprise servers and cabling infrastructure are functioning optimally. The technician will work closely with internal teams, manage inventory processes, and provide on-call emergency support as needed.

Responsibilities

  • Install and decommission enterprise servers and cabling infrastructure.
  • Fix and repair data center hardware and networking infrastructure within Service Level Agreements (SLA).
  • Rack and stack data center equipment, including servers and networking devices.
  • Handle daily work through internal tooling systems such as JIRA and Confluence.
  • Document activities and align with Standard Operating Procedures (SOPs).
  • Receive, track, and ship data center equipment as needed.
  • Install, label, and fix fiber/copper/telecom cables and patch panel systems.
  • Provide proper handover reports after shifts to the next team member(s).
  • Participate in training to bridge skill gaps and learn new technologies.

Requirements

  • 2 years working in an IT environment.
  • Knowledge of server/storage/network hardware systems and components.
  • Excellent time management skills.
  • Detail-oriented with excellent organizational skills.
  • Strong interest in learning new data center concepts and technology.
  • Dependable and trustworthy.
  • Must be able to lift up to 50 lbs.
  • Strong verbal and written communication skills.
  • Experience assisting on-call technicians and ability to respond to critical events as needed.
  • Knowledge of IT Hardware Concepts (RAID, Linux/Unix, CLI, etc.).

Nice-to-haves

  • 2-year or 4-year degree or relevant work experience.
  • 2 years of enterprise Linux administration knowledge or other command line interface knowledge/experience.
  • 1 year experience in Structured Cabling Copper/Fiber and testing of cables.
  • 1 year experience in Cooling and Electrical systems concepts inside the data center.
  • Experience in repairing and working on enterprise server hardware.

Benefits

  • Medical, dental, and vision insurance, including expert medical opinion.
  • Short term disability and long term disability.
  • Life insurance and AD&D.
  • Supplemental life insurance (Employee/Spouse/Child).
  • Health care and dependent care Flexible Spending Accounts.
  • Pre-tax commuter and parking benefits.
  • 401(k) Savings and Investment Plan with company match.
  • Flexible Vacation and paid time off.
  • 11 paid holidays.
  • Paid sick leave: 72 hours upon date of hire.
  • Paid parental leave.
  • Adoption assistance.
  • Employee Stock Purchase Plan.
  • Financial planning and group legal services.
  • Voluntary benefits including auto, homeowner and pet insurance.
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