Oracle - Ashburn, VA
posted 3 months ago
Oracle Cloud Infrastructure (OCI) is seeking a dedicated Data Center Technician to join our team on the night shift, covering 24/7 data center operations. This role is crucial in helping us build and operate our suite at significant scale, where coordinated cloud services are broadly distributed in a multi-tenant cloud environment. We are committed to providing best-in-cloud products that meet the needs of our customers who are pursuing some of the world's biggest challenges. As a Data Center Technician, you will be responsible for hardware installation and configuration of enterprise servers and cabling infrastructure, ensuring that all systems are operational and efficiently managed. In this position, you will handle hardware break/fix replacements of field-replaceable units (FRUs) and assist in rack installations, which includes placing racks, cabling, powering up, and handing off servers to internal provisioning teams. You will also troubleshoot and resolve Telco connectivity issues and replace network switch equipment as necessary. Communication is key in this role, as you will be working within a ticketing environment supervised by multiple internal Oracle Cloud service owners and teams. Documentation of activities and building or modifying standard operating procedures (SOPs) will also be part of your responsibilities. You should be able to execute small projects independently while collaborating with your manager on larger local projects. The ideal candidate will have a strong interest in learning new data center concepts and possess excellent verbal and written communication skills. This position requires a shift schedule of four days a week, with 10-hour shifts that include weekends and holidays. A minimum of three years of experience working in an IT environment is required, along with experience in solving problems related to servers, networking devices, and IT equipment.