The Judge Group - North Las Vegas, NV
posted 2 months ago
Our client is currently seeking a Data Center Technician to join their operations team at the North Las Vegas Regional Management Center. This role is critical in providing day-to-day technical and operational support, ensuring that the complex communications networks operate with 99.99% system uptime and zero defects. The technician will be involved in system monitoring, routine preventive maintenance, customer problem tracking, and network problem resolution across all networking aspects integral to the company's Baseband, IF, and RF Communications, as well as the related backend systems. The responsibilities of the Data Center Technician include system administration, network monitoring and management, new buildouts, and maintenance of existing network changes. The technician will also be responsible for maintaining IP and system infrastructure, identifying root causes of technical problems, and developing procedural and technical recommendations for improvement. Additionally, the technician will plan and coordinate the implementation of new products into the production environment, monitor system limitations to maximize capacity and efficiency, and perform equipment-level capacity planning and network performance activities. The role requires maintaining equipment inventory and configuration management records, ensuring compliance with applicable Data Center Standards, Service Management Quality Program, and ITIL standards. The technician will also assume responsibility for escalation and emergency response requests in a 24 x 7 x 365 environment, which may require occasional work during maintenance windows outside of normal working hours. Monitoring power, HVAC, fire detection/suppression, and local security and monitoring systems is also part of the job. Proactive identification of issues, accurate ticket creation, and effective communication with customer service and upper management are essential skills for this position.