The Judge Group - North Las Vegas, NV
posted 2 months ago
The Data Center Technician position at The Judge Group Inc. in North Las Vegas, Nevada, is a critical role within the operations team, responsible for providing day-to-day technical and operational support at the North Las Vegas Regional Management Center. This position requires a hands-on approach to ensure the highest levels of system uptime, specifically targeting 99.99% uptime with zero defects. The technician will engage in various tasks including system monitoring, preventive maintenance, and troubleshooting customer problems across all networking aspects integral to the company's Baseband, IF, and RF Communications systems. In this role, the technician will be responsible for system administration, network monitoring and management, and the maintenance of IP and system infrastructure. This includes identifying root causes of technical problems and developing procedural and technical recommendations for improvement. The technician will also plan and coordinate the implementation of new products into the production environment, monitor system limitations to maximize capacity and efficiency, and perform equipment-level capacity planning and network performance activities. The position demands meticulous record-keeping, including maintaining equipment inventory and configuration management records, ensuring compliance with applicable Data Center Standards, and responding to escalation and emergency requests in a 24/7 environment. The technician will also monitor critical systems such as power, HVAC, fire detection/suppression, and local security systems, proactively identifying issues and communicating them effectively to customer service and upper management. Flexibility and adaptability are essential, as responsibilities may evolve over time.